Customer-Focused Sales Representative

Location: Montreal

Elevate your sales career at Grimco as a Customer-Focused Sales Representative in Montreal. Drive revenue through proactive customer engagement and order management.

This in-person role in Grimco's Montreal office emphasizes delivering excellent customer service and managing order processes effectively. You will interact with customers through various channels, ensure accurate order handling, and identify upselling chances.

Your role is pivotal in maintaining customer relationships and supporting team goals.

Key Responsibilities:

• Assist customers via phone, email, and chat promptly

• Process and manage customer orders efficiently

• Provide a consistently positive customer experience

• Collaborate with outside sales for quotes and follow-ups

• Maintain accurate customer records in CRM systems

Requirements:

• 1–3+ years of experience in sales or customer service

• Bilingual ability in English and French

• Strong verbal and written communication skills

• Organized, detail-oriented, and capable of multitasking

• Comfort with CRM systems and sales processes

Bring your customer-centric mentality and sales skills to Grimco for meaningful impact.