Solution Engineer

The Basics:
We are changing the world! Want to help the largest organizations on the planet achieve unprecedented visibility and control over the most complex environments in the world?

Do you have an uncanny ability to understand customer needs and deliver solutions? Do you have technical skills along with the ability to translate those skills to any audience? At Tanium our Solution Engineering team works closely with Sales and Customer Success (CS) teams to engage current and potential customers. We drive and lead the technology evaluation stage of the sales cycle, demo the platform, and deliver comprehensive Proof of Value (POV).

You will be engaged in interactive pre-sales discovery meetings, analysis of customers’ current technology and architecture, operational and business needs; and the development and presentation of appropriate Tanium solutions. You will lead deep-dive technical discussions with the customer to position Tanium’s transformative enterprise operations and security platform to the relevant stakeholders, from VP level to the technology user.

This role will require someone to be located in Ottawa or Montreal.

What You ll Do:

Work directly with our world-class sales team from initial discovery to deal close to shorten sales cycles and improve closing rates

Oversee and participate in initial discovery meetings with customers, providing platform demos and highly technical Proof of Value engagements for both existing customers and new sales opportunities

Be the direct conduit translating customer business challenges into technical solutions, positioning Tanium to effectively solve those challenges

Function as a technical expert throughout sales engagements, ensuring that tactical motions in the pre-sales and POV processes line up with strategic account goals

Partner with field engineering teams to ensure maximum technical effectiveness and consistent customer experience throughout the POV process

Consistently and cogently address our customers’ needs through astute verbal, written, and presentation skills

Build, manage and maintain strong relationships with customers, peers and partners

Actively participate and speak at regional marketing events and conferences

Customer facing Sales and Channel enablement, including training

Operate as a keystone in the sales model, working with the Sales, Marketing, Product, and CS organizations to continuously improve effectiveness and efficiency throughout the customer life-cycle

Travel expected to be 30-50% to engage with customers and prospects in person

We re Looking For:

4+ years of operational and/or selling experience in endpoint operations or security

2+ years of experience in customer-facing or customer support positions

Significant software pre-sales or related value-based technical selling expertise in very large enterprise environments

Canadian Federal and Provincial government experience

Bilingual proficiency in English and French (written and spoken) required

Experience presenting at multiple levels, from VP level to Solution Users

A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes

Broad knowledge of the IT security, operations, and compliance space and products

Deep knowledge with hands-on experience in one or more of the following:

Endpoint Security

IT Operations Management

Regulatory Compliance

Broad knowledge of scripting languages is a plus

Demonstrated critical thinking skills

Excellent written and verbal communication skills

Naturally team-oriented with a mission-first attitude

BS degree in Computer Science, Mathematics, Engineering or equivalent experience required

About Tanium

Tanium is the Autonomous IT company. As AI accelerates both innovation and risk, Tanium Atlas, the company s…