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Customer Service and Technical Sales Representative

Job in Montreal, Montréal, Province de Québec, Canada
Listing for: Bedard Ressources
Full Time position
Listed on 2026-10-12
Job specializations:
  • Sales
    Technical Sales, Bilingual
Job Description & How to Apply Below
Location: Montreal

Tasks

  • Serve as the primary point of contact for customers, distributors, designers, and architects.
  • Understand customer needs and guide them toward the most suitable products and solutions.
  • Prepare accurate quotations, specifications, and required technical documentation.
  • Produce basic drawings using AutoCAD.
  • Read and interpret plans, technical drawings, layouts, dimensions, and specifications.
  • Monitor project progress and ensure all required information and project requirements are completed on time.
  • Answer technical inquiries, provide product recommendations, and propose solutions tailored to customer needs.
  • Manage multiple projects simultaneously while maintaining clear communication, accuracy, and excellent customer service.
  • Perform other related duties as required.
  • Advantages

  • Opportunities for career growth and professional development.
  • Comprehensive training and onboarding support.
  • Voluntary Retirement Savings Plan (VRSP).
  • Complimentary financial services for employees.
  • $1,000 annual wellness package.
  • Team-building activities and company events.
  • Friendly and relaxed work environment.
  • On-site parking.
  • Job requirements

  • 3 to 5 years of relevant experience in technical customer service, inside sales, project coordination, or a manufacturing environment.
  • Experience working with technical or custom-made products, along with the ability to read and interpret plans and technical drawings.
  • Knowledge of AutoCAD; experience with Sage, Freshdesk, or manufacturing software is considered an asset.
  • Professional bilingualism in French and English is required (approximately 50% of communications are conducted in English).
  • Strong communication, organizational, and customer service skills, with excellent attention to detail and a solution-oriented mindset.
  • Self-motivated, proactive, and able to manage multiple priorities in a fast-paced environment.
  • Available to work full-time on-site in Montreal.
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