Bilingual Salesforce Customer Success Manager
Job in
Montreal, Montréal, Province de Québec, H1A 0A1, Canada
Listed on 2026-11-02
Listing for:
Salesforce Partner Canada
Full Time
position Listed on 2026-11-02
Job specializations:
-
Sales
Customer Success Management, CRM Systems & Management, Client Relationship Management
Job Description & How to Apply Below
French and English fluency support high-value Salesforce customers through trusted advisory, technical guidance, and business value alignment. This office-flexible role requires three in-office days weekly.
The Customer Success Manager is an individual contributor serving customers with Signature Success Plans. You will support financial services organizations and guide digital transformation, compliance, and customer outcomes through Salesforce. The work spans Sales Cloud, Service Cloud, stakeholder management, and customer adoption.
Key Responsibilities:- Own Signature deliverables, customer experience, renewals, and expansion
- Align business stakeholders and technical stakeholders with Signature goals
- Drive Sales Cloud and Service Cloud feature adoption
- Advise customers using mutual goals and proven solutions
- Coordinate relationships with Sales, Engineering, and Product Management
- Fluency in French and English
- Three or more years of relevant industry experience preferred
- Three to four years supporting Sales Cloud and Service Cloud customers
- Strong consulting, communication, and stakeholder influence skills
- Working knowledge of Sales Cloud and Service Cloud features
Apply Salesforce expertise, bilingual communication, and customer accountability to advance adoption, value alignment, and success.
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