Fraud Prevention Specialist Montreal

Location: Montreal West

Join Desjardins as a Fraud Prevention Specialist focusing on client safety and fraud detection. Be part of a team dedicated to minimizing financial losses and improving user satisfaction.

This role at the Desjardins Group Security Office is vital for protecting clients from fraud. As a specialist, you will analyze suspicious transactions, advise on preventative measures, and enhance service standards. Strong communication and relationship-building skills are essential for aiding clients effectively.

Key Responsibilities:

• Collect and analyze suspicious transaction data

• Provide guidance to fraud victims on prevention

• Foster advisory relationships by assessing client needs

• Mitigate risks and support security office enhancements

• Assist clients understanding their fraud situations

Requirements:

• General college diploma in a related field

• At least one year of relevant experience

• Fluency in French and advanced English skills

• Willingness to come to the office for training sessions

• Availability for varied shifts, including weekends

Utilize your skills to protect and serve clients effectively at Desjardins.
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