Case Specialist Trainee

Location: Montreal

Expected Hourly Pay Rate:$21.00
** Work where your work matters. Work at CCRC.
** CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!
** General

Summary:

** During participation in the Trainee Program, Case Specialist Trainees are not eligible for consideration or movement into other CCRC positions until they have successfully completed the program, promoted to the Case Specialist I position, and meet all other internal CCRC guidelines for promotion or transfer opportunities.  The Case Specialist Trainee
- Temporary will perform all duties associated with operations of the Subsidized Child Care Program such as parent orientations, screenings, certification/recertification, data entry and maintaining accurate case files. Depending upon which specific team the Case Specialist is placed upon, the team’s work may focus on a specified area of Case Management, such as intake or on-going case maintenance.  
** Please review the full job flyer here**:
** Essential Duties and Responsibilities
** Within a team structure, Case Specialist Trainees
- Temporary are expected to meet all requirements outlined within the Case Management Training Plan and provide case management services to families enrolled in subsidized child care programs, which include the following responsibilities:
** Case Processing (70%):
**** Client Interaction and Support (20%)
**** Data Entry / Documentation Maintenance (10%):
**** Job Specifications
**** Minimum Required**
* ** Education / Experience**:
* High School diploma or equivalent required and 2 years of equivalent related work experience (experience in Child Development, Social Work, Psychology, Human Services, Family Studies, or related field); or
* Associate’s degree in the field of Psychology, Sociology, Child Development, Social Work, Human Services, Family Studies, or related field (as approved)  +
** Technical Requirements**:
* Demonstrated proficiency and experience with Windows-based programs and data entry.  +
** Work Schedule**:
This position is 5 days onsite. Ability to work a regular, full-time schedule. Overtime may be required.  +
** Travel**:
Occasional travel/business related driving required for all staff, large divisional events, and specified meetings. Staff may choose any mode of transportation (driving, walking, bicycling, carpooling, etc.) to arrive to and depart from the location where attendance is required. Should a staff member choose to drive, the staff member must become an approved driver with CCRC prior to driving on behalf of CCRC.

Approved drivers driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver’s License and receiving DMV clearance.  +
** Work Environment**:
General office environment. May be required to work late shift until 7 pm on Mondays on a rotating basis.
* ** Case Specialist Trainee**: no hybrid work, must work 5 days onsite.
* ** Case Specialist I**: hybrid, in office 3-4 days per week
* ** Case Specialist II**: hybrid, in office 3-4 days per week  +
** Background & Health Clearance Requirements:
** Background requirements determined according to the requirements of the program(s) which the position will be supporting. Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including:
* ** Live Scan Clearance / DOJ Fingerprinting:
** For positions working directly with the public in a child/ community…