Senior GBV System Navigator​/Navigatrice ou navigateur principal; e) du système en matière de violence

Position: Senior GBV System Navigator/Navigatrice ou navigateur principal(e) du système en matière de violence
Senior GBV System Navigator, Pathways to Safety Project,
3 year contract, full-time, unionized
Interval House of Ottawa is committed to building a diverse workplace. We encourage candidates to self-identify as members of equity deserving groups such as members of the BIPOC community, 2

SLGBTQ+ community and/or people with disabilities. Please let us know if you require accommodation(s) at any stage of the application process.

Interval House of Ottawa is a 30-bed emergency shelter for those fleeing VAW/GBV and their dependents, and is the only shelter in Ottawa that provides on-site housing for their pets. We also provide community based support through our transitional housing and support program and will soon be opening second stage housing.

What we offer
Aside from meaningful, mission driven work in a supportive and unionized environment, IHO offers a generous compensation package, including:

3 weeks of vacation to start

10 sick days

5 mental health days

Personal emergency leave

100% employer paid health benefits

RRSP program with employer contributions

Parental leave top up

Training and development opportunities throughout the year

Position Summary
Under the supervision of the Program Manager and participating as part of the direct intervention team, the System Navigator provides services for survivors of violence, accessing shelter in the homeless shelter system due to lack of available space in GBV shelter, to help with risk assessments, safety plans and to help them connect with community supports, find and maintain housing, and navigate the various systems encountered (financial, legal/justice system, housing, child welfare, etc.)

on their journey as they rebuild after experiencing abuse. They support the development of a transitional support plan for survivors of Intimate Partner/Family violence, based on the principles of person-centred planning, self-determination and choice, and ensures that services provided are reflective of their plans. In recognition of the importance of delivering GBV services in community based organizations, we have partnered with homeless shelters in the City of Ottawa, to provide on-site IPV/FV support to survivors living in those spaces.

As this is part of a multi-year project, additional partners may be included.

Key Responsibilities and duties

Provide crisis intervention through telephone and in person contact with those experiencing violence

Carry a caseload of between 25 to 30 clients, depending on complexity of cases and work collaboratively with the network of GBV transitional housing and support workers across Ottawa to ensure referrals are made when capacity is reached.

Regular on-site hours at partner organizations to build relationships with survivors through information sessions, group activities, and individual support.

Build relationships with partner organizations and support development of formal referral pathways.

Provide information and training to partner organizations

Advocate for the needs of survivors of violence and their dependents

Facilitate support and education groups as necessary

Provide support in the areas of finding and maintaining housing, including collecting and completing required forms and letters of supports.

Accompany clients to community appointments as needed

Assist clients in assessing risk and developing safety plans.

Assist clients in defining future goals and plans such as housing, school, work, etc.

With clients, assess the community resources that may best serve their needs and provide referrals to bridge them to external programs and services

Promote participation of clients in activities designed to educate and/or advocate for prevention of violence against women (VAW) and gender-based violence (GBV)

Maintain client, program, statistical and agency records in compliance with policies and procedures and ensure confidentiality as required by legislation

Perform other related duties as assigned

Education and experience

Social Work (SW), Social Service Worker (SSW) Diploma, Bachelor of Social Work (BSW) or equivalent in experience, education and training

Minimum of three (3) years’ experience working directly with survivors of Intimate partner and/or family violence.

Demonstrated commitment to anti-racist, anti-oppressive and intersectional feminist principles and practices

Knowledge of Violence Against Women (VAW) and Gender-Based Violence (GBV) issues

Knowledge of legal, financial, housing, employment and training resources in the community

Experience in community…