Senior Software Engineering Manager; SaaS Healthcare

MEDFAR Clinical Solutions was founded in 2010 by two aeronautical engineers who realized that the healthcare system was not exploiting the full potential of technology. Supported by a large community of medical experts and focused on clinical success and patient safety, MEDFAR was the first company to certify a cloud-based Electronic Medical Record in Canada: MYLE (Make Your Life Easy).

Committed to promoting excellence and effectiveness in healthcare worldwide, MEDFAR differentiates itself by offering a unique healthcare management solution for clinics, which replaces inefficient processes with a faster and safer technological alternative.

MEDFAR Clinical Solutions was founded in 2010 by two aeronautical engineers who realized that the healthcare system was not exploiting the full potential of technology. Supported by a large community of medical experts and focused on clinical success and patient safety, MEDFAR was the first company to certify a cloud-based Electronic Medical Record in Canada: MYLE (Make Your Life Easy).

Committed to promoting excellence and effectiveness in healthcare worldwide, MEDFAR differentiates itself by offering a unique healthcare management solution for clinics, which replaces inefficient processes with a faster and safer technological alternative.

The Senior Engineering Manager, Platform Engineering owns the health, output, and growth of MEDFAR's foundational technical functions:
Cloud Engineering, Core Architecture. This is a high-impact leadership role responsible for the organization and management of technical teams working to scale reliable, maintainable systems. You will bridge the gap between platform strategy and technical execution, ensuring product teams can move faster through reusable capabilities and robust operational standards.

• Team Development:
  Lead, coach, and mentor senior technical contributors (Platform, SREs, and Dev Ops). Own hiring, onboarding, and performance management.
• Strategic Organization:
  Lead the evolution of Cloud and Core Engineering into a cohesive, platform-oriented function with clear ownership and rituals.
• Culture:
  Foster an environment of technical excellence, pragmatism, and a "platform-as-a-product" mindset to serve internal engineering customers.

• Roadmap Ownership:
  Define and execute the roadmap for shared services, developer enablement tools, and cloud foundations.
• Delivery Excellence:
  Balance long-term strategic investments with immediate operational needs, modernization efforts, and tech debt reduction.
• Cross-Team Enablement:
  Partner with product teams to identify friction points and deliver reusable patterns that improve autonomy and deployment speed.
• Cloud Governance & Efficiency:
  Oversee cloud spending management (Fin Ops) and vendor relationships to ensure the platform remains cost-effective and compliant as it scales.

• Operational Maturity:
  Strengthen production readiness, IaC, backup/DR strategies, and observability across cloud environments (Azure/AWS).
• Incident Management:
  Evolve the incident response framework, including escalation paths and post-incident learning (RCAs) to drive long-term reliability.
• Service Standards:
  Define and monitor SLOs/SLIs and ensure sustainable on-call practices.

• Standards Advocacy:
  Champion engineering standards for security, testability, and maintainability.
• Collaborative Decision Making:
  Facilitate technical discussions across domains, communicating trade-offs and risks to both technical and non-technical stakeholders.

• Professional Tenure: 10+ years of total software engineering experience, with at least 5+ years in a formal engineering management role.
• SaaS Expertise:
  Proven track record in a high-growth SaaS environment, managing platforms that support large-scale, distributed customer-facing applications.
• Education:
  
  A Bachelor's or Master's degree in Computer Science, Software Engineering, or a related STEM field (or equivalent professional experience).
• Modernization:
  Experience leading teams through the modernization of legacy or monolithic systems into cloud-native architectures.

• Cloud Proficiency:
  Deep experience with Microsoft Azure (preferred) or AWS, including cloud architecture, security, and scalability.
• Stack:
  Strong background in Microsoft-oriented environments (.NET, C#, SQL Server) and modern Dev Ops…