Software Engineer; Web Application Services

Position: Staff Software Engineer (Web Application Services)
As a Staff Software Engineer, Services, you’ll help shape the architecture and technical direction of web-based products that extend Thunderbird beyond email. The Services team is currently focused on building offerings such as an appointment calendar and secure file storage and transfer solutions, creating valuable experiences for our users while supporting additional revenue streams for Thunderbird
This is a Staff-level individual contributor role with significant technical ownership and influence. You’ll work with designers, engineers, and community members to write code, build prototypes, solve complex problems, and make technical decisions that shape our products. You’ll take a holistic view of our code and systems, helping establish the architecture and software patterns that allow our Services products to evolve and scale
You’ll also take on broad, ambiguous problems that have a direct impact on our goals, from improving our technical architecture to helping grow Services users and subscribers. Along the way, you’ll provide technical and product direction across teams, mentor other engineers, and identify ways to make our systems and processes more sustainable, scalable, and easier to work with
Lead the technical architecture of new Services products, taking ownership of complex projects and identifying improvements that strengthen our systems as they evolve
Write code, build prototypes and experiments, and contribute throughout the development lifecycle, from planning and testing through implementation, monitoring, and maintenance
Help establish software patterns and make technical decisions across our Services products, including investigating and proposing technology choices
Build and evolve analytics and infrastructure that help the team use user-generated data to inform decisions
Take on ambiguous, high-level problems with broad scope and direct impact on Services goals, including growing users and subscribers
Provide technical and product direction across Thunderbird and lead technical collaboration with other parts of Mozilla and community contributors when needed
Work closely with the team and community to surface issues, refine ideas, and develop practical solutions
Identify and plan improvements that make our systems and processes more accessible, self-serviceable, lower friction, sustainable, scalable, and easier to delegate
Mentor other engineers through code review, documentation, technical discussions, process improvements, and ongoing guidance
Stay current with evolving technologies, coding standards, libraries, and frameworks and apply that knowledge to your work
What success looks like:
Success in this role will look like a strong technical leader who not only helps the Web Services team grow, but also has a direct hand in helping Thunderbird grow and evolve our product offerings
Over time, your work will help:
Grow & mature scalable, modern software patterns and architecture across Web Services products
Turn new product ideas and complex technical problems into working solutions, prototypes, and experiments
Partner with leadership and cross-functional partners (Product, Design, etc) to help generate data-driven product decisions
Provide clear technical and product direction across complex, cross-functional work
Help other engineers grow their technical, collaboration, and leadership skills
Support the growth of users and subscribers as Thunderbird expands its offerings beyond email

Benefits
Health and wellness:
Mozilla covers medical, dental and vision plan premiums at 100% for U.S. and Canadian employees. Our offerings give you the options you need to manage your health — and your family’s — the way you want.
Mental health:
Mental health is as important as our physical health.…