Senior Solutions Engineer

We are building the world's leading Enterprise Agentic AI platform that empowers companies to deploy intelligent search, AI assistants, and AI agents grounded in trusted internal knowledge. We deliver on our vision: A modern workplace where people use natural language queries to securely search, generate accurate answers, and build and deploy agents, regardless of the underlying data silos or applications.

We partner with some of the largest organizations in the world to change the way they use information and deploy secure and trusted agentic AI at scale.

As a Senior Solutions Engineer, you will serve as a senior technical lead on our most strategic and complex customer engagements. You will architect scalable search solutions, drive implementation of Generative AI capabilities, and act as a technical mentor to other engineers. This role requires deep enterprise search expertise and the ability to operate cross-functionally with customers, engineering, and product teams.

• Serve as the technical lead across high-impact enterprise search deployments.

• Architect secure, scalable solutions that include custom data pipelines and GenAI assistants.

• Define integration strategy across multiple enterprise systems and business units.

• Lead enterprise-level workshops and technical roadmap planning.

• Customize and extend the Sinequa platform using modern web and backend technologies.

• Build connectors, REST API interfaces, and workflow automation to enhance platform extensibility.

• Optimize ingestion pipelines, relevance scoring, and contextual search experiences.

• Configure vector-based retrieval, RAG workflows, and prompt engineering frameworks.

• Guide customers through long-term success plans and advanced use case discovery.

• Present at executive and technical stakeholder meetings with clear business impact narratives.

• Conduct advanced-level training, enablement, and architectural reviews.

• Act as a mentor to other engineers; provide technical guidance and code reviews.

• Collaborate with pre-sales, product, and engineering to shape future platform enhancements.

• Contribute reusable code modules and documentation for internal and customer use.

• Bachelor’s or Master’s Degree in a technical discipline (Computer Science, Engineering, etc.).

• Experience implementing enterprise search platforms.

• 8+ years of experience in technical consulting, professional services, or a customer-facing engineering role.

• Strong programming background (Python, Java, C#, etc.).

• Advanced frontend development expertise with Angular, Type Script, or React.

• Deep experience with REST APIs, identity management, and enterprise-grade security.

• Proven ability to lead multi-phase deployments and cross-functional customer teams.

• Familiarity with CI/CD pipelines, Git, and cloud infrastructure tools.

• Strong communication skills and experience interfacing with executive stakeholders.

• Experience in AI-powered search (LLM, RAG, embedding generation, relevance tuning).

• Knowledge of knowledge graph or ontology-driven search systems.

• Hands-on work with containerized deployments (Kubernetes, Docker).

• Familiarity with enterprise compliance and data governance in regulated environments.

• Be part of a small, dynamic team growing the North American market for Chaps Vision

• Work on an AI-native search platform with enterprise impact

• Fast-growing, innovative work environment with strong career growth opportunities

• Competitive salary structure with high earning potential

• Generous PTO, health benefits from day one, 401(k) with employer match, wellness and commuter benefits, and more!

The annual compensation for this role ranges from $130,000 to $170,000 base, depending on experience.

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We are currently unable to consider candidates who require, or will require in the future, sponsorship for work authorization. Applicants must be authorized to work in the US/Canada on a permanent and ongoing basis without the need for current or future employer-sponsored work authorization.