ServiceNow ITSM Developer
Job in
Montreal, Montréal, Province de Québec, G4F, Canada
Listed on 2026-10-22
Listing for:
Lightspeed
Full Time
position Listed on 2026-10-22
Job specializations:
-
Software Development
Software Engineer, IT Specialist, Computer Software / Middleware, Javascript
Job Description & How to Apply Below
Service Now development and ITSM expertise define this hands-on role at Lightspeed, supporting a mission-critical enterprise platform across multiple instances. Build scalable solutions while improving platform operations.
As a Service Now Developer, you will configure and develop applications across ITSM and HRSD. You will create workflows, Business Rules, Client Scripts, and Service Catalog components. The role also includes integrations, troubleshooting, access controls, upgrades, and stakeholder collaboration.
Key Responsibilities:- Develop Service Now applications, workflows, scripts, and catalog components
- Support Incident, Problem, Change, Request, and HR workflows
- Monitor platform health and troubleshoot complex performance issues
- Administer roles, ACLs, permissions, and platform access controls
- Deliver enhancements through testing, deployment, and post-launch support
- Hands-on Service Now development and administration experience
- Experience with Flow Designer, scripts, UI Policies, and ACLs
- REST, SOAP, OAuth, webhook, and enterprise integration experience
- Strong understanding of ITSM processes and Service Now solutions
- Strong troubleshooting, communication, and documentation skills
Bring Service Now configuration, ITSM delivery, and platform troubleshooting expertise to Lightspeed’s enterprise technology environment.
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