Software Developer, Full Stack; Provider

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

• Impact
• Community
• Growth

Feel like you can make a difference? Good news, we saved you a seat!

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact

AI Disclosure Statement

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.

Your role asa Staff Software Developer, Full Stack

As a Staff Full Stack Developer in the Provider Experience group, you will be a key technical leader within the AXe Team (Automation & Experience). Your mission is to bridge the gap between complex backend automation and a seamless provider experience, driving the evolution of Dialogue’s ServiceOS - Dialogue's tech-powered operating system that automates care coordination and shifts our model toward direct-to-care.

You will report to the Director of Engineering and act as a force multiplier, ensuring that our clinical tools are not only powerful and automated but also highly intuitive and performant. At the Staff level (L3), you are expected to oversee the end-to-end technical strategy, ensuring that frontend modularity matches backend scalability while mentoring the broader engineering team.

What you'll be doing

• Unified Codebase Mastery: Lead the architectural direction for React (Web), ensuring a consistent and high-performance experience across all provider interfaces.
• Frontend Architecture: Drive the strategy for frontend modularity and the creation of flexible UI "primitives" (Tasks, Forms, Notes) that facilitate rapid feature deployment.
• End-to-End Integration: Design robust APIs and data contracts that bridge the gap between our Workflow engines and the user-facing Care Platform.
• ServiceOS Evolution: Contribute to the technical strategy for automation tools, ensuring that AI-powered workflows are effectively surfaced to clinical users.
• Engineering Excellence: Champion best practices in frontend observability, A/B testing infrastructure, and UI performance monitoring.
• Technical Leadership: Lead cross-functional technical initiatives, draft architecture RFCs, and ensure consistent application of engineering standards across the full stack.

We'd love to hear from you if you have

• Strong Architecture Builder: 10+ years of software development experience, with a proven track record of delivering complex full-stack projects from discovery to production.
• Full Stack Mastery: Deep proficiency in React/React Native and Python (or similar backend languages), with the ability to navigate the entire stack with ease.
• Product Thinking: A strong ability to translate complex clinical operational pain points into intuitive technical solutions and UI patterns.
• Scalable UI Systems: Experience building or maintaining design systems and component libraries in a multi-tenant environment.
• Mentorship: A passion for elevating…