Lead Ramp Agent; Lead Station Attendant – Airport; Dorval

Overview

Location:

Montreal, Quebec, Canada (Onsite). Starting Salary: $30.25/hour with a 5-step progression to $33.63 per hour, with overtime opportunities as provided in our collective agreement. Shift premiums:
Afternoon – $0.50 for each hour worked between 18:00 and 23:00;
Midnight – $1.00 for each hour worked between 23:00 and 6:00. Branch:
Airports Canada and CX Strategy. Category:
Unionized (IAMAW).

Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

• Lead a team of Station Attendants responsible for efficient aircraft ground handling and baggage processing, while ensuring safe and on-time performance.
• Provide direction, guidance, coaching and assistance while ensuring effective communication.
• Uphold company standards by consistently applying safety protocols and fostering a safety‑oriented culture within your team.
• Make timely and effective decisions in a rapidly changing environment.
• Ensure timely and accurate handling of baggage, including loading, offloading, and fulfilling connections between flights.
• Coordinate with the Connections team to facilitate smooth and efficient baggage transfers, especially during tight connection windows.
• Deliver exceptional customer experience, and ensure efficient, on‑time performance.
• Marshalling or towing aircraft to gate positions for customer boarding and deplaning, as well as on‑loading and off‑loading of baggage and cargo.
• Drive and operate aircraft servicing vehicles and equipment.
• Demonstrate punctuality and dependability to support overall team success in a fast‑paced environment.

• Solid knowledge of airport and/or airside operations.
• Strong leadership qualities and communication skills to delegate and carry out time‑critical tasks.
• Maintain a strong commitment to safety while adhering to established standards and protocols.
• A valid driver's license (driving heavy equipment on the airside will be required).
• Ability to lift 70 lbs repetitively.
• Availability to attend and successfully pass an eight (8) to ten (10) weeks full‑time paid training program.
• Availability to work rotating shift patterns over a 24‑hour period (including weekends and holidays).
• Ability to meet Air Canada medical standards, including a drug and alcohol test.
• Ability to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to the Transport Canada site for more details.
• Must be eligible to work in the country of interest at the time any offer of employment is made and be responsible for obtaining any required work permits/visas or other authorizations.

• Wellbeing & health benefits:
  Health, dental, and life insurance for you and your family (if necessary).
• Recognition:
  Air Canada’s recognition program (Shine) allows you to recognize and be recognized for outstanding moments.
• Travel privileges: A generous employee travel program for you and other eligible employees once you have completed twenty‑eight (28) weeks of service. This includes, but is not limited to standby travel, hotel & car rental discounts, Air Canada vacation discounts, and more.

Based on equal qualifications, preference will be given to bilingual candidates.

Air Canada is strongly committed to diversity and inclusion and aims to create a healthy, accessible and rewarding work environment that highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all who wish to build a diverse workforce that reflects the diversity of our customers and communities.

Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.