A220 Duty Manager at Airbus Mirabel

Location: Mirabel

Transform your expertise into action as the A220 Duty Manager at Airbus in Mirabel, Quebec.

Your role will be crucial in maintaining optimal aircraft operations and enhancing customer satisfaction!

As part of the Customer Response Center, you will coordinate critical return to service activities and work with teams to resolve AOG cases effectively. Your focus will be on establishing governance, managing visibility, and identifying efficiency improvements across the Airbus network while supporting A220 customers globally.

Key Responsibilities:

• Coordinate return to service for AOG aircraft

• Manage action plans to expedite service recovery

• Collaborate with specialists for effective resolutions

• Ensure database management and client communication

• Highlight improvement needs to enhance service delivery

Requirements:

• Five years of relevant aviation experience

• Strong technical knowledge of aircraft systems

• Bilingual in French and English

• Demonstrated leadership in critical scenarios

• Exceptional communication and teamwork skills

Leverage your leadership and customer service expertise with Airbus to drive operational excellence in the aerospace industry.
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