Network Operations Officer at VIA Rail

Location: Montreal

Drive transportation excellence as a Network Operations Officer with VIA Rail in Canada. Monitor performance, coordinate communications, and manage emergency situations effectively in this vital role.

Reporting directly to the Manager of Network Operations, this position involves overseeing VIA train performance across the system. The Officer is responsible for documenting service delays and coordinating with stakeholders during incidents. Flexibility in shifts for this pivotal role is essential as it requires working days, nights, and weekends to ensure seamless operations.

Key Responsibilities:

• Monitor VIA trains and communicate with Host Railways

• Perform administrative tasks, including updating operational sheets

• Organize troubleshooting calls between engineers and technical advisors

• Document equipment issues and manage incidents

• Make critical decisions regarding cycling and equipment changes

Requirements:

• College diploma in Transportation or related field

• Minimum five years in transportation operations

• Knowledge of train operations and system geography

• Flexible shift availability including weekends

Be a key player in enhancing VIA Rail's transportation services and ensuring passenger safety and satisfaction.