Autonomous Vehicle Fleet Ops Lead

Location: Montreal

About the Role   We are looking for an  Autonomous Vehicle Operations Lead (AVOS)  to oversee the daily operations of  autonomous vehicle (AV)  and  robotaxi fleets  supporting testing programs, commercial  autonomous ride-hailing services , and new city launches across North America.
As the operational leader within the depot, you will coordinate  Safety Operators, Depot Specialists, Senior Technicians, and SDS Specialists  to ensure vehicles remain safe, operational, and deployment-ready. You will play a critical role in maintaining fleet availability, meeting operational KPIs, and supporting the successful launch and scaling of  autonomous vehicle fleets .
This position is ideal for candidates with experience in fleet operations, mobility services, automotive operations, logistics, or transportation who enjoy leading teams in fast-paced, technology-driven environments.

Key Responsibilities    Fleet Operations Management    Lead the daily operations of  autonomous vehicle  and  robotaxi fleets  across one or multiple depot locations.
Ensure vehicles are operationally ready to support testing, commercial deployment, and  autonomous ride-hailing services .
Monitor  fleet utilization , vehicle availability, charging schedules, and operational readiness.
Coordinate daily vehicle dispatch and return activities to maximize fleet efficiency.
Minimize vehicle downtime through effective operational planning and coordination.
Depot Operations    Oversee all activities within the  robotaxi depot , ensuring safe, efficient, and organized operations.
Coordinate the work of Depot Specialists, Safety Operators, Senior Technicians, and SDS Specialists.
Ensure vehicles meet cleanliness, charging, inspection, and maintenance standards before deployment.
Support depot setup and operational readiness for  new city launches  and fleet expansion projects.
Team Leadership    Recruit, onboard, train, and supervise operational staff.
Create shift schedules supporting 24/7 fleet operations.
Conduct performance reviews and coaching sessions.
Promote a culture of safety, accountability, and continuous improvement.
Ensure all team members follow operational procedures and safety standards.

Client & Stakeholder Management    Act as the primary operational contact for internal and external stakeholders.
Coordinate daily activities with engineering, product, technical, and fleet management teams.
Prepare operational reports, KPI dashboards, and performance summaries.
Escalate operational risks and develop mitigation plans.
Support customer visits, audits, and operational reviews.

Operational Excellence    Monitor KPIs including fleet availability, vehicle uptime, dispatch efficiency, depot productivity, and operational quality.
Identify process improvement opportunities that reduce downtime and improve fleet performance.
Develop and implement standard operating procedures for  autonomous vehicle operations .
Support continuous improvement initiatives during  robotaxi fleet scaling  and commercial deployment.
Health, Safety & Compliance    Ensure compliance with company policies, local regulations, and operational procedures.
Promote a strong safety culture across all operational teams.
Ensure incidents are properly investigated, documented, and resolved.
Maintain compliance with health & safety requirements for fleet and depot operations.
Requirements    Essential    Minimum  5 years of experience  in fleet operations, automotive operations, transportation, logistics, mobility services, or similar operational environments.
Previous experience leading operational or technical teams.
Experience managing shift-based or 24/7 operations.
Strong leadership and people management skills.
Excellent organisational and planning abilities.
Experience monitoring KPIs and operational performance.
Strong communication and stakeholder management skills.
Fluent English.
Preferred    Experience supporting  autonomous vehicles ,  robotaxi fleets , ADAS programs, or automotive testing.

Experience with electric vehicle (EV) fleet operations.
Previous experience launching new operational sites or depots.
Knowledge of fleet management systems and operational reporting tools.
What We're Looking For   Successful AV Operations Leads combine operational excellence with strong leadership and a passion for emerging mobility technologies.
You understand how to coordinate people, vehicles, depots, and processes while maintaining the highest standards of safety, efficiency, and customer satisfaction. You thrive in…