Logistics Supervisor

Salary Range: $65,000.00 To $75,000.00 Annually

Join Fresh Prep — a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery. As one of Canada's fastest-growing companies and a certified B Corporation, we're committed to making it easier for people to eat well and live better.

We're proud to be recognized as a workplace where innovation meets impact. Our numerous accolades - including BC's Top Employers 2025, placement on The Globe and Mail's prestigious Canada's Top Growing Companies list and recognition as one of Deloitte’s Best Managed Companies - reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers, sustainability champions, and tech innovators who are reshaping the future of food delivery.

Reliable and Dependable:
You like to see a job well done and will ensure that things are done the “right” way.

Self Starter:
You are comfortable owning a task from start to finish and you take the initiative to make continuous process improvements. You observe strict deadlines and hold yourself accountable for your deliverables.

Multi-Tasking Hero:
You can work in a sometimes hectic workspace without getting flustered or losing your helpful personality.

Collaborative Team Player:
You are motivated by collaborative team task achievement and driving a results-oriented culture.

Manage the shipping processes for your region, ensuring that vendors are adequately notified of shipping needs, that shipments are packed neatly and completely and labeled properly, and that drivers load correctly and are equipped with everything they need to complete delivery routes successfully.

Create and foster relationships not only with our drivers, but also with the Dispatch and Delivery Success teams.

Directly supervise a small team of employee drivers and will liaise with and performance manage a larger team of owner-operator contractor drivers. You will screen and onboard new driver candidates as needed with the support of your manager.

Create and publish the driver schedule each week.

Continuously monitor delivery efficiency and facilitate communication between drivers and customers where needed.

Perform Performance Reviews for the team members under your supervision.

Monitoring and reporting on delivery KPIs.

Provide dispatch support when needed. This will include relaying work orders, messages, and information from Customer Service to drivers, occasionally calling customers, and helping drivers resolve issues on the road.

The Logistics Supervisor is a self-starter who takes ownership over their work environment. They are always looking for opportunities to improve the way we do things - whether through reporting, interpersonal leadership, or developing new processes. They remain calm under pressure and work through challenges with a positive and solutions-focused attitude. They are able to communicate clearly and professionally with a wide variety of people, and are able to manage interpersonal conflict in a respectful and service-oriented manner.

2 - 4 years of related work experience in a shipping, delivery, or warehouse environment.

Minimum 1 years of experience in a supervisory role; experience leading team members from a variety of backgrounds is an asset.

Excellent command of spoken and written French, with strong English communication skills required to support employees and colleagues across Fresh Prep offices in Canada.

A valid Class 5 driver’s license.

Able to lift 15 - 30lb in the course of work, stand and walk for portions of the day, and push and pull wheeled racks.

Strong organizational skills and…