Distribution Center Associate; QC

Role Overview

Reporting to the Manager, Distribution Center, the Distribution Center Associate (DCA) supports all core warehouse operations, including receiving, inventory control, picking, packing, shipping, and wrapping. This hands‑on role requires physical work, data entry in the WMS, and both manual and equipment‑assisted unloading. The DCA works independently on assigned tasks while rotating across functions to build expertise, ensuring safe, accurate, and efficient operations while contributing to a positive team culture and continuous improvement.

• Receive, put away and replenish merchandise physically and record in the WMS system.
• Offload floor‑loaded containers by hand (hand bombing, de‑stuffing, lumping containers) and confirm receipt in the Warehouse Management System.
• Ensure inventory integrity is not affected.
• Promote and comply with Health and Safety procedures and guidelines of the Distribution Center.
• Work collaboratively with others to secure products properly and put away as procedures dictate while maintaining accuracy.
• Complete any other work, duties, projects, or ad‑hoc requests as assigned.

• Prepare, pick, and ship orders and confirm all orders in the Inventory Management system.
• Understand and execute all standards and best practices/technical concepts in the Distribution Center.
• Maintain compliance with Health and Safety procedures and guidelines of the Distribution Center.
• Work collaboratively with others to ensure orders are delivered on time.
• Actively participate in the continuous improvement process.
• Complete any other work, duties, projects, or ad‑hoc requests as assigned.

• The DC Associate’s ability to adapt and rotate tasks on a regular basis.
• Their collaborative team spirit.
• Their clear communication skills.
• Commitment to quality work and compliance.

• High School leaving certificate or equivalent experience.
• Minimum 1 year of experience in a warehouse.
• 1 year experience operating Forklifts (Stand Up Reach, Order Picker, or similar asset).
• Ability to lift to 50 pounds.
• Ability to bend, read, count, and basic writing skills.
• Ability to verbally communicate clearly in English and/or French.
• Ability to adapt to change, learn new procedures and techniques, and manage stress.
• Committed team builder and takes pride in the success of the operations.
• Must work well with others (internal and external customers) and evolve in a culture of continuous learning and development.
• Motivated individual, resourceful and detail‑oriented.
• Alert with good listening and communication skills.
• Computer skills, basic knowledge of Microsoft Word and Excel and/or experience with WMS systems (Blue Yonder).
• Takes pride and accountability seriously.

This is a full‑time, on‑site position with an evening shift schedule from 3:00 PM to 11:00 PM.

We believe benefits should empower you to thrive at work and beyond. Our health and wellness benefits include medical, dental, vision, mental health support, financial advisors, and fitness programs. Flexible vacation, personal days, summer hours, and a company‑wide holiday shutdown allow you to enjoy real downtime. The retirement plan offers matching contributions and additional perks such as a TFSA and mortgage benefits.

Development programs include Linked In Learning, Brother curated learnings, tuition reimbursement, and personalized development plans. Celebrations such as BBQs, gala nights, and a STAR recognition program recognize and reward your wins.

At Brother Canada, we strive to provide an environment where everyone feels valued by respecting individual differences and welcoming diverse life and work styles. We are an equal opportunity employer and do not discriminate on the basis of race, colour, religion, sex, disability, or any other protected characteristic.