Distribution Center Associate; QC

Company Overview

Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award‑winning printers, sewing machines, P‑touch labelers, and more. Brother Canada was established in 1960, marking over 65 years of operations. Brother Canada is headquartered in Dollard‑des‑Ormeaux, Quebec and is a wholly owned subsidiary of Brother International Corporation (BIC), based in the United States.

BIC is in itself a subsidiary of Brother Industries Limited (BIL), which was founded in 1908 in Nagoya, Japan and operates in more than 30 countries worldwide.

At Brother Canada, we’re more than a team; we’re a community guided by our culture drivers of Accountability, Authenticity, Excellence, and Boldness. We foster collaboration, growth, and work‑life balance through flexible hours, hybrid work options, wellness subsidies, learning and development, recognition programs, and employee discounts. With roots in Montreal since 1960, we embrace continuous improvement and a culture of “Challenging Spirit,” offering stability while delivering a superior customer experience.

Reporting to the Manager, Distribution Center, the Distribution Center Associate (DCA) supports all core warehouse operations, including receiving, inventory control, picking, packing, shipping, and wrapping. This hands‑on role involves physical work, data entry in the WMS, and both manual and equipment‑assisted unloading. The DCA works independently on assigned tasks while rotating across functions to build expertise, ensuring safe, accurate, and efficient operations while contributing to a positive team culture and continuous improvement.

• Receive, put away, and replenish merchandise physically and record in the WMS system.
• Offload floor‑loaded containers by hand (also known as hand bombing, de‑stuffing; lumping containers) and confirm receipt in our Warehouse Management System (BY).
• Ensure inventory integrity is not affected.
• Promote and comply with Health and Safety procedures and guidelines of the Distribution Center.
• Work collaboratively with others to ensure products are secured properly and put away per procedures while maintaining accuracy.
• Any other work, duties, projects, or ad‑hoc requests as assigned.

• Prepare, pick, and ship orders and confirm all orders in our Inventory Management system (Blue Yonder).
• Understand and execute against all standards and best practices/technical concepts in the Distribution Center.
• Maintain compliance with Health and Safety procedures and guidelines of the Distribution Center.
• Work collaboratively with others to ensure orders are delivered on time.
• Actively participate in the continuous improvement process.
• Any other work, duties, projects, or ad‑hoc requests as assigned.

• The DCA’s ability to adapt and rotate tasks on a regular basis.
• The collaborative team spirit.
• The clear communication skills.
• Commitment to quality work and compliance.

• High School leaving certificate or equivalent experience.
• Minimum 1 year of experience in a warehouse.
• 1 year experience operating Forklifts (Stand Up Reach, Order Picker an asset).
• Ability to lift to 50 pounds.
• Ability to bend, read, count and basic writing skills.
• Ability to verbally communicate clearly in English and/or French.
• Ability to adapt to change, learn new procedures and techniques and manage stress.
• Committed team builder and takes pride in the success of the operations.
• Must work well with others (internal and external customers) and evolve in a culture of continuous learning and development.
• Motivated individual, resourceful and detail‑oriented.
• Alert with good listening and communication skills.
• Computer skills, basic knowledge of Microsoft Word and Excel and/or experience with WMS systems (Blue Yonder).
• Takes pride and accountability seriously.

This is a full‑time, on‑site position with an evening shift schedule from 3:00 PM to 11:00 PM.

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