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Lead Hand

Job in Saint-Jérôme, Montréal, Province de Québec, Canada
Listing for: Intelcom
Full Time position
Listed on 2026-06-13
Job specializations:
  • Warehouse
    Operations Manager
  • Management
    Operations Manager
Job Description & How to Apply Below
Location: Saint-Jérôme

Intelcom | Dragonfly
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last‑mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting‑edge technology.

Your Role:
At the Heart of the Chain
Core Duties:
1. Health & Safety

Ensure compliance with health and safety protocols and maintain a hazard‑free work environment.

Enforce safe working methods and behaviors within the team.

Conduct safety audits and warehouse checks.

Make sure everyone meets safety standards.

Respond to emergencies as required.

Lead the unloading of the truck, ensuring team efficiency and enforcing safety measures.

2. Leadership & Team Support

Motivate and lead sorters; be their point of reference.

Mentor and support Package Handlers during the sort process.

Coach and mentor warehouse associates, including training new hires.

Respond quickly to requests for changes and unforeseen events.

Forward special cases to supervisors or managers.

Perform related tasks assigned by supervisors.

3. Operations & Workflow Management

Support the supervision of sorting, scanning, and processing packages (including defective items and returns).

Set up sorting layout.

Assist with sorting packages and envelopes as needed.

Assign labour and manage workforce deployment as required.

Perform data entry as needed.

4. Shipping & Receiving

Unload trailers and verify freight against manifests.

Unloading and loading of pallets.

Handle driver credentials, BOL (Bill of Lading) exchange, and secure docking.

5. Warehouse Organization

Ensure warehouse cleanliness and organization.

Other duties as assigned.

Why Join Intelcom | Dragonfly?

Short‑and‑medium‑term growth opportunities.

Comprehensive group insurance.

Group RRSP program.

Employee Assistance Program.

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

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