Receptionist, Administrative​/Clerical

Overview

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Our Company:
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive for a high performing, connected culture where everyone feels like they belong. We are committed to a long-term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth.

If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

We remain committed to building a Connected Culture — one in which trust, care, and connections help us work together and create an environment where everyone feels safe to bring their authentic self to work daily.

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Helping others is what we do best here, which means you will see the impact of your work firsthand. You will inspire people to make confident, informed decisions about their lives, careers, and money, and you will build client relationships that grow stronger each year. As a seasonal Client Service Professional/Receptionist
, you’ll focus on how to wow clients now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as they would like to be scheduled
• Help ensure all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with the team
• Other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient with the ability to use Microsoft Office

Benefits offerings can help associates plan for their health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Discounts on everyday items and services
• Benefits with eligibility:
  Medical Coverage, 401k retirement savings plan and Employee Stock Purchase Plan
• Access to all available benefits information

Pay Range

The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions depend on factors such as experience, education, skill, performance, and location. Potential eligibility for incentive plans and benefits described above.

$11.00 - $27.00/Hr.

Other

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