Medical Assistant; Float

Summary: This position is responsible for assisting the provider in the delivery of healthcare and patient care management.

Schedule: Monday-Friday 8a-5p

• Conducts pre-visit planning by reviewing and updating patient electronic medical record prior to appointment and confers with provider regarding incomplete tests/consults or other orders.
• Prepares patients for examination and treatment by escorting them from the waiting area to the exam room and taking vitals, heights and weights.
• Prepare, clean, and keep all rooms stocked.
• Gives injections, blood draws, special tests and procedures as directed by a provider.
• Administers medication upon physician order and responds to medication requests per practice protocol via (fax, phone and e‑script).
• Triages, schedules specialty tests not available in the office, and responds to patient communication within practice policy.
• Assists providers with patient education and self‑management.
• Maintain courteous relationships with outside caregivers, insurance carriers, labs, hospital, and pharmacies at all times.
• Provides quick, friendly, effective and empathetic services to our patients and customers.
• Performs other related work as required.

• Knowledge of examination, diagnostic and treatment room procedures.
• Knowledge of medical equipment, instruments, safety hazards and precautions.
• Knowledge of clinical quality assurance.

• Ability to work effectively as a team member with physicians and other staff.
• Ability to assist, interpret, adapt and apply guidelines in a variety of common office procedures.
• Ability to maintain records and record test results.
• Ability to use good reasoning and judgment and react calmly in emergency situations.
• Ability to stand for extended periods of time.
• Ability to occasionally lift and carry up to 20 pounds.
• Willing to cover at different locations when needed.

High School Diploma or equivalent. RMA Preferred.

Must be experienced in a physician’s office or equivalent combination of training and experience.

Varied activities including standing, walking, reaching, bending and lifting. This position requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye‑hand coordination. Must be able to use a variety of office equipment. May require working under stressful conditions.

Normal office and exam room environment. The position requires the ability to work under pressure and with a diverse population, including staff, physicians, clients, patients, insurance companies, labs, hospitals and other members of the public on a regular basis. The position may cause exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinical environment.