Enrollment Specialist

Come join our awesome team as an Enrollment Specialist with Senior Community Care of Colorado.

Senior Community Care of Colorado PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare subsidiary of the Volunteers of America parent organization.

Pay: $48,609.60 - $56,638.40 annually, based on previous work experience as related to this role

Schedule: Monday-Friday 8am-5pm, occasional weekends

• Medical, Dental and Vision insurance
• Health Savings Account (HSA)
• Flexible Saving Account (FSA)
• 403(b) - with discretionary contribution
• Paid Vacation/Sick Time
• Employee Referral Program

• Scholarships
• Employee Assistance Program (EAP)
• Wellness program
• Life insurance (with an option to purchase additional)
• Short term disability
• Loan program
• Ministry Program

The Enrollment Specialist obtains initial information relating to admissions, coordinates intake process, and provides information and referrals to community agencies as appropriate. Promotes the Senior Comm Unity Care Program to potential participants and community agencies.

• Bachelor's Degree in humanities, health and human services field with experience sales/ customer service/social work.
• Two (2) years of experience in marketing, with more emphasis on sales, and/or admissions role for a health care provider, or in an information and referral resource role within the senior networks. Shall have either training or related experience in the job assigned.
• Have a minimum of one year of experience in working with the frail or elderly population.
• Must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact.
• Must have a valid driver’s license and have means of transportation within one hundred (100) miles or more daily.
• Must clear background check.

• Ability to effectively present PACE philosophy and model to the community and to prospective participants.
• Working knowledge of physical, psychosocial, behavioral, and family needs of the elderly.
• Working knowledge of the Montrose and Delta counties communities’ health and social service delivery systems, and aging network.
• Effective written and verbal communication skills.
• Ability to learn, comprehend and stay current of Medicaid system.
• Able to assess potential participant’s financial status.
• General knowledge of financing mechanisms such as Medicaid, Medicare, Prospective Payment Systems and Health Maintenance Organization/ Managed Care providing risk-based capitated systems.
• Good working knowledge of PACE philosophy and eligibility/denial criteria.
• Ability to work under pressure of monthly deadlines; to be able to remain focused while gathering last minute information, appointments, information for Medicaid, IDT and families in order to meet enrollment goals.
• Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.
• Only acts within the scope of his or her authority to practice. Must meet a standardized set of competencies for the specific position description established by Senior Community Care and approved by CMS before working independently.

• Receives and provides information to referrals to the Senior Comm Unity Care Program; refers individuals to other appropriate resources as indicated.
• Assesses potential participants in home, nursing homes, hospitals or other settings as part of the intake process.
• Maintains current, written assessment and intake records inclusive of potential participant’s expressed wishes and the referral services provided, as appropriate.
• Assists potential participants in managing their needs while undergoing intake and assessment process, including referrals to doctors and other community agencies.
• Participates in Interdisciplinary Team meetings when potential enrollees are assessed for enrollment into the program for purposes of providing and clarifying information obtained during the intake assessment.
• Provides alternative community resources to applicants who are not accepted into the program.
• Assists with financial…