Service Head of Care Services

The closing date for completed applications for this post is 12noon on Wednesday 09 September 2026, and it is anticipated interviews will take place on Tuesday 15 September 2026.

Hours:

37 hours per week

Salary: £77,790 - £84,806 (SCP 60 - 64)

The Organisation:Rossie is a registered charity, located close to Montrose, Angus. We are a multidisciplinary organisation with a high local, regional and national profile. We provide education, care, health and specialist psychological services to the most vulnerable young people across Scotland and the UK. All of our young people are assessed as having additional support needs (ASN) linked to trauma and adverse childhood experiences (ACEs).

Our young people are placed in our care via the Children Hearing Panels or Courts. We are actively involved with the Scottish Government and Promise Scotland in delivering all policy changes for young people. We enthusiastically engage with national and international research and are working in partnership with the Education Scotland curriculum design team.

Our vision and commitment is to be a ‘A community of Excellence that Changes Lives’. To support this, we have won, and continue to win, multiple awards for staff, our young people and the organisation, providing independent validation of our dedication to continuous improvement.

The Service Head of Care Services is a key member of the Senior Leadership and Management Team (SLMT) and plays a critical role in achieving Rossie's vision and mission. This post has both an inward and outward organisational focus, combining leadership of Secure and Residential Care (including Through care).

The Service Head of Care Services will work collaboratively across all departments and services in line with our values, contribute to the delivery of the Strategic Plan, operate within budget, and manage all resources effectively and efficiently.

The primary focus is to deliver safe, high-quality, trauma-informed care across secure and residential settings, ensuring compliance with all internal and regulatory requirements.

Drive continuous service improvement in line with internal plans, The Promise and other national developments.

Oversee and provide direction and support to direct reports, ensuring that care delivery meets with best practice and regulations. Where practice falls short of expectations, apply proportionate and timely remedial actions.

• As a member of SLMT, support the Chief Executive Officer (CEO) and Executive Team (EMT) in delivery and improvement of services across Secure Care, Residential Care, Through care. Deliver the Secure Care and Residential Care contracts and manage financial, human and physical resources to best effect

• Implement improvement plans and quality assure the effectiveness of care services including safety, security and wellbeing functions

• Deliver the Secure Care and Residential Care contracts and manage financial, human and physical resources to best effect

• Ensure compliance with legislation, regulatory requirements and professional standards

• Communicate effectively with senior managers and leaders

• Provide direct line management to Deputy Service Managers ensuring operational effectiveness

• Deputise for the DCEO and act as an ambassador for Rossie where requires

• Take lead responsibility for the development and review of innovative practice, policies and procedures for Secure Care, Residential Care and Through care services.

• Fulfil the role of Registered manager for the Secure care service

• Develop service responses and diversification within key national policy drivers including The Promise

• Ensure all care staff are familiar and comply with the Health and Social Care Standards, Secure Care Standards, physical intervention theory and practice, and the SSSC Code of Conduct

• Ensure practice is consistent with Rossie Values and and all organisational policies

• Ensure managers adhere to policy, procedures, legislative and regulatory requirements

• Ensure delivery of appropriate…