VIP Reservations & Guest Experience Specialist
Listed on 2026-10-15
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Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning -
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning
Mohegan Sun in Montville, CT is seeking a Reservationist to provide superior customer service by phone and other channels. You will handle hotel, event, restaurant and amenity reservations, upsell services, and coordinate with departments to resolve guest questions.
Must maintain knowledge of Momentum program, promotions, and reservation systems; training will cover GUI, ACSC, LMS, and SharePoint. Join a fast-paced team in a renowned destination and contribute to exceptional guest experiences
The following opening is for a VIP Reservations & Guest Experience Specialist with Mohegan Sun.
Join Mohegan Sun and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the VIP Reservations & Guest Experience Specialist role at Mohegan Sun, based in Montville, CT, United States.
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