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Customer Service Rep

VIP Lounge Concierge & Guest Experience Host

Job in Montville, New London County, Connecticut, 06353, USA
Listing for: Mohegan Sun
Full Time position
Listed on 2026-01-27
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A prominent casino and resort in Connecticut is seeking a dedicated individual to monitor access to VIP Lounges and handle service issues. The ideal candidate will create a welcoming environment, ensuring guest satisfaction, and must have a high school diploma along with customer service experience. The role requires strong communication skills and the ability to interact professionally with guests. Regular shifts are expected in a casino environment, making flexibility essential.
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