Sommelier

Join to apply for the Sommelier role at Four Seasons Hotels and Resorts.
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
About the location
An urban retreat steeped in historic beauty. Stroll the city’s biggest private garden – a tranquil haven of statues, fountains and centuries-old trees – or retire to your suite where frescoes line the walls amid original architectural features. The historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa, is just steps away from the cultural heart of Florence.
About

The Role
Four Seasons Hotel Firenze is currently looking for a talented Sommelier to join our Team! This position provides an enjoyable and expertly served beverage experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. The Sommelier creates and updates wine lists, makes recommendations on food and wine pairings, and advises guests on wines based on their tastes and preferences.
What You Will Do

Illustrate the wine list and other beverage items to guests by offering interesting and vivid descriptions.
Prepare beverages in accordance with recipe standards, with correct garnishes, ingredients, portion size, method, in a timely manner.
Serve wines and other beverages in order to meet guest requirements and preferences.
Make recommendations on food and wine pairings based on guests’ preferences.
Maintain appropriate beverage stock levels by monitoring purchases and sales, ensuring professional, efficient and accurate service of all types of beverage, with a focus on wines.
Anticipate guest needs, ascertain satisfaction and respond urgently and appropriately to guest concerns and requests.
Greet and seat guests in a professional manner and take reservations conforming to Four Seasons standards when needed.
Support the F&B Team with other service tasks when needed.

What You Bring

A minimum of one year experience as Sommelier in a luxury environment and/or in a Michelin-starred restaurant.
Excellent interpersonal skills, an outgoing personality and a can-do approach to any request.
A high level of wine knowledge, including an extensive understanding of wine making process, main wineries and wine regions.
Proficiency in using the Micros Operating System.
Reading, writing and oral proficiency in Italian and English.

What We Offer

Competitive salary, wages, and a comprehensive benefits package.
Excellent training and development opportunities.
Employee discount for stays at any Four Seasons worldwide.
Complimentary dry cleaning for employee uniforms.
Employee meals.

Schedule & Hours
Full-time contract. This position requires working in shifts and the ability to lift equipment, carry and balance trays. Successful candidates must hold legal authorization to work in Italy at the time of application.
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