Collision Estimator

Collision Estimator

Join the Collision Estimator role at Gerber Collision & Glass
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Gerber Collision & Glass is one of the largest collision repair companies in North America. With over $3 billion in sales and more than 1,000 locations, our 10,000+ team members across the United States and Canada are passionate about WOW Every Customer and Be the Best.

Our team members drive us, and we welcome applicants from all backgrounds. All qualified individuals, including those with disabilities and protected veterans, are encouraged to apply.

The Estimator’s primary responsibility is to provide an exceptional customer experience while creating estimates and coordinating repair needs. The Estimator accurately assesses vehicle damage, documents needed repairs and parts, and ensures seamless communication with customers and insurance companies to meet the repair facility’s KPIs.

• Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details
• Provide customers with accurate and timely information, guiding them through the repair process and ensuring excellent service
• Ensure compliance with all insurance client requirements, processes and metrics
• Ensure compliance with all WOW Operating Way regarding customer drop‑offs, repair planning, customer communication, and delivery
• Communicate all customer requests and needs to appropriate team members
• Provide positive energy when greeting customers in person and on the phone
• Understand all required insurance programs and procedures
• Participate in daily production walks with the management team, as required
• Support all team members when required
• Participate in monthly Health & Safety and staff meetings (if required)
• Attend training, information sessions and workshops recommended by the Store Manager
• Maintain the store’s KPIs by maximizing role performance
• Uphold the company’s core values: honesty, integrity and respect

• Knowledge of repairs and OEM guidelines
• High school diploma or equivalent
• Basic computer skills
• Compliance with DRP’s minimum of 1‑year experience
• Willingness to complete I‑CAR training
• Valid driver’s license

• Awareness of where to look for answers
• Basic computer skills
• Compliance with DRP’s minimum of 1‑year experience
• Willingness to complete I‑CAR training
• Valid driver’s license

• Annual paid time off (PTO)
• Two weeks of paid parental leave for full‑time employees working a minimum of 30 hours per week
• Six paid holidays annually
• Medical, prescription drug, dental and vision insurance effective Day 1
• 401(k) retirement plan with company match
• Employer‑paid short‑term disability and life insurance
• Additional voluntary life insurance
• Continuing education opportunities
• Free prescription or non‑prescription safety glasses annually
• Annual voluntary uniform stipend

Gerber Collision & Glass is a proud equal‑opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law.

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit  to learn more about our company.

At The Boyd Group and all affiliated companies, we do not use artificial intelligence or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Estimated $48,000 – $68,000 annually, plus 25% annual. Commissions are calculated based on location and revenue metrics, sales and individual performance, subject to the terms of the plan. In the event that total compensation in a pay period is less than minimum wage, clocked hours will be calculated with a guarantee of applicable local or state minimum wage, whichever is greater. This position may also be eligible for bonus opportunities tied to individual or business initiatives.