Business Analyst

Req number: R8857

Employment type: Full time

Worksite flexibility: Hybrid

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

We are looking for a motivated Business Analyst ready to take us to the next level! If you have professional experience in business analysis, prioritization, requirements gathering sessions and are looking for your next career move.

We are looking for a Business Analyst to support agency efforts to assess, document, and define business, clinical, operational, technical, reporting, and data requirements associated with electronic health records (EHR) capabilities across the organization. This position will be full-time and hybrid in Oklahoma City, OK.

• Work closely with the assigned Project Manager and collaborate with program, clinical, operational, information technology, data, compliance, and other stakeholders to develop a comprehensive and validated understanding of organizational needs
• Elicit, analyze, document, prioritize, and maintain business, clinical, operational, data, and reporting requirements for EHR initiatives, enhancements, and related capabilities
• Translate stakeholder needs, workflows, challenges, and desired outcomes into clear, testable, and solution-neutral requirements
• Distinguish underlying business and clinical needs from current-system limitations, existing practices, individual preferences, or assumptions about a specific technology solution
• Analyze needs across programs and stakeholder groups to identify shared requirements, legitimate program-specific variations, conflicting needs, dependencies, and opportunities for standardization
• Facilitate discussions to reconcile differences and document decisions or necessary exceptions
• Facilitate structured stakeholder review of requirements to confirm accuracy, completeness, clarity, priority, and alignment with intended workflows
• For EHR enhancements and implementations, support validation of configured functionality against approved requirements through workflow review, test scenario development, user acceptance testing, defect/issue documentation, and confirmation of readiness with appropriate stakeholders
• Document and analyze current- and future-state workflows to identify gaps, impacts, dependencies, and opportunities for process improvement associated with EHR capabilities. Support development of process maps, business rules, use cases, requirements matrices, gap analyses, and other business analysis artifacts as appropriate
• Work in close coordination with the Project Manager to plan and sequence business analysis activities, stakeholder engagement, requirements reviews, testing activities, and deliverables
• Communicate requirements status, unresolved decisions, dependencies, risks, and issues while supporting the Project Manager's responsibility for overall project coordination, governance, schedule, and escalation
• Provide business analysis support across concurrent EHR initiatives, including new capabilities, system enhancements, workflow changes, patient-facing functionality, and other efforts affecting the agency's use of the EHR

Required:

• Minimum of 3-5 years' experience as a business analyst
• Bachelor's degree in business administration, management, healthcare administration…