Quality Manager

Who We Are:

Lippert is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing and bettering the RV, marine, automotive, commercial vehicle and building products industries. We combine our strategic manufacturing capabilities with the power of our winning team culture to deliver unrivaled customer service, award-winning innovation and premium products to all of our customers.

At Lippert, Everyone Matters. This is not just a tagline or empty promise; it is who we are. We have intentionally created a culture that values and celebrates our team members’ unique and varied backgrounds, perspectives, and experiences. We strive to give our team members a deeper sense of purpose at work, and we continue to build a better work environment by aligning our cultural and business strategies with the needs of our team members.

• A unique, inclusive and supportive company culture.
• Comprehensive benefit offerings including medical, dental, vision, 401k with employer match, vacation, and more!
• Fair and competitive compensation.
• Career development and mentoring and opportunities to grow.
• Holiday, personal and vacation days.

The Quality Manager is responsible for overseeing and managing all aspects of quality assurance within the organization, ensuring that the company's products and services meet and exceed customer expectations. This includes the development and implementation of quality policies, procedures, and systems, as well as monitoring and improving the overall performance of the organization.

• Design and implement quality assurance systems and processes
• Develop and maintain quality standards in accordance with regulatory and industry requirements
• Monitor and review product designs to ensure compliance with quality standards
• Ensure that appropriate quality testing is conducted and that test results are accurately documented
• Conduct periodic audits to assess the effectiveness of the quality management system
• Investigate customer complaints and recommend corrective action
• Analyze quality data to identify trends and recommend improvements
• Develop and provide training on quality assurance processes and techniques
• Stay up to date with industry standards and regulations
• Oversee the development and implementation of quality management systems, processes and procedures to ensure that these requirements are met.
• Provide guidance to other departments on customer and QMS

• Primarily working indoors, office environment
• May sit for several hours at a time
• Prolonged exposure to computer screens
• Repetitive use of hands to operate computers, printers, and copiers

• Bachelor’s degree in technical discipline or equivalent experience in lieu of a degree
• 5+ years of experience in quality assurance or quality management

• Design and implement robust processes, procedures, and controls to ensure product and service quality meet or exceed customer expectations.
• Collect, analyze, and report on quality data to identify trends, measure performance, and inform decision-making.
• Conduct root cause analysis to identify the sources of quality issues and implement preventive and corrective actions to address them.
• Identify potential risks to product and service quality and develop risk mitigation strategies to minimize their impact.
• Allocate and manage resources, including personnel, equipment, and budgets, to ensure the effective implementation of quality management initiatives.
• Provide leadership and direction to the quality team, fostering a culture of accountability, collaboration, and continuous improvement.

• Strong…