Store Associates; 19th & Telephone Rd

Join to apply for the Store Associates (19th & Telephone Rd.) role at Goodwill Central Oklahoma
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Goodwill Central Oklahoma is seeking individuals to help grow our mission—“We help people overcome challenges to employment”. Working at Goodwill is more than a job. It is a chance to do good for yourself and the community.

Provide excellent customer service to internal and external customers and perform a variety of general store duties including collecting, sorting, processing, and selling merchandise. This is not a supervisory role.

• $12.75 per hour

• Medical
• Dental
• Vision
• Life
• 401k
• * All employees are eligible for the RISE program E helps employees gain the skills they need for personal and career growth through career guidance, job training, and support for life’s challenges.

• Punctual and dependable attendance.
• Provide excellent customer service to customers and donors.
• Properly distribute items from the back room to the correct areas.
• Clean and straighten items on the floor.
• Clean the store, dressing rooms, and bathrooms.
• Abide by the policies and procedures of Goodwill Industries of Central Oklahoma.
• Perform tasks according to work instructions.
• Ensure security of all company assets and donations.
• Perform general sales floor/production area duties and cross‑train in all work areas.
• Adhere to cash handling procedures.
• Greet and assist all donors/customers while directing complaints to management.
• Assist in loading and unloading Goodwill trucks and trailers.
• Maintain store housekeeping to Agency standards.
• Attend required training.
• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes.
• Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately.

• Perform other duties and projects as required by management.

• High school diploma or GED, preferred.
• Prior customer service experience, preferred.
• Ability to speak, read and write English.
• Reliable transportation and communication, required.

• Live the Values
• Results Driven
• Customer Focus
• Communication
• Job Skills Knowledge

• High level of attention to detail.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to work on several projects at once.
• Strong sense of internal and external customer service.
• Good time management skills and adherence to timelines and schedules.
• Good decision‑making skills.
• Basic math skills.
• Good interpersonal skills: able to work well with a wide range of people.

• Standing, walking, twisting, bending, grabbing and reaching for long periods; occasional squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, smelling and visual acuity.
• Ability to push, pull and lift up to 50 pounds or more with assistance.
• Required to operate a computer.
• Required to handle textiles and donated goods and move stock onto or off shelves.

• Climate‑controlled retail or production environment; exposure to airborne particles such as dust, mold, dirt and pollen, and extreme heat and cold.
• Available to work during operating hours as needed, including days, evenings, weekends, holidays, blackout periods, and occasional overtime when approved by management.
• Moderate noise level.
• May work part time or full time at the discretion of management.

The above statements describe the general nature and level of work performed by an employee in this position. They are not an exhaustive list of all responsibilities, duties, and skills required for this position.

Entry level

Full‑time

Strategy/Planning and Information Technology

Non‑profit Organizations