Agency Operations Manager, Commercial position - AR​/KS​/MO​/OK

## Agency Operations Manager, Commercial position - AR/KS/MO/OKApply:
Remote:
Remote (United States):
Full time:
Posted Today:
R0066375
** Why Join GEICO?
** At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge:
Great Company, Great Culture, Great Rewards, and Great Careers.

Agency Operations Manager, Commercial (AR/KS/MO/OK)

LOCATION:

Candidates must reside near a major airport and be able to travel overnight within their geographic area. Must reside/live in: MIDWEST
• Territory: MIDWEST
• Overnight Travel: 40%-50%
*
* SUMMARY:

** We are seeking a Agency Operations Manager, Commercial (AR/KS/MO/OK) position who will be responsible for growth of agency relationships to increase profit of GEICO and GEICO-affiliated products within an assigned area of responsibility. Under general direction, responsible for both growing revenue via the maintenance of 120 – 150 truck and commercial specialist accounts (territory). DEVELOPS, TESTS, and IMPLEMENTS best practices and processes to develop field and call sales resource proficiency.
** RESPONSIBILITIES:*
* • Prospects, interviews, and approvals of new appointments to expand GEICO’s agency distribution.
• Manage agents within a designated area of responsibility using in person, virtual, phone, and email to build relationships, deliver trainings, and manage agency performance. Implements policies and procedures of the agency program.
• Analyzes territory to understand and detail where to spend time and resources to detail and execute a strategic plan to achieve growth and profitability goals.
• Understands and applies Commercial Insurance knowledge of Company’s commercial products, competitive placement, industry trends, sales tools, and agency technology to design and deliver an effective sales call using an effective sales model to assist the agency in solving problems and growing their revenue by increasing Company’s value within the agency.
• Prepares and documents effective pre-call strategies and IDENTIFIES new areas to aid the agency in growing its Company written premium, properly documenting each sales call and agency strategy supporting the sales process therein.
• Works with product management to identify new areas of opportunity. Compares and delivers competitive intelligence on ways to improve our industry position.
• Documents the best process to prospect, qualify and onboard new commercial agencies to expand Company’s agency distribution footprint.
• Documents the best processes to train principals, agents, and representatives to optimize their understanding and preference toward Company products and processes, providing feedback on competitive comparisons to product and the strategy team, as available.
• Monitors agent performance to action plans, identifies and documents needed actions and takes them as needed to help our partners (employees and agents) grow their business with Company.
• Creates and delivers annual, and semi-annual sales plans, regular updates and reporting to leadership to support strategic reporting.
• Interacts with critical state and industry association groups to determine growth efforts in new, and existing states.
• Develops the onboarding, training, and development…