DC Workplace Operations Manager

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We are seeking a dynamic, highly organized Office Manager who is comfortable wearing multiple hats to streamline administrative procedures, lead and execute employee engagement initiatives, coordinate office operations across multiple sites, and serve as a central point of contact for internal communications and visitor coordination in partnership with Operations, Safety, Procurement and PX Leadership. This role is pivotal in ensuring smooth operations and fostering a positive workplace culture through strategic event planning, committee oversight, clear and consistent communication, and cross‑functional collaboration.

• Manage the guest experience to ensure a professional, organized environment for anyone coming into the DC
• Lead execution of employee engagement activities and initiatives
• Develop and manage a rolling 12‑month calendar of key dates and events
• Delegate event responsibilities and roles across teams
• Serve as the primary communication liaison for non‑operations, DC‑related matters
• Provide oversight and support across multiple locations
• Coordinate meetings, round tables, town halls, & volunteer work
• Manage event budgets and ensure cost control
• Compile and report data related to engagement and other reports needed
• Oversee the engagement committee & ensure alignment with company goals, Deckers’ policies & building strategy
• Maintain flexibility in scheduling

ESSENTIAL JOB FUNCTIONS: List in order of importance the 5 essential job functions and estimate the percentage of time spent on each. Total must equal 100%.

25%

• Partner with Ops, Safety, and PX Leadership to coordinate events that promote a positive workplace culture. Ensure initiatives align with company policies and reflect company values and workforce needs.
• Create and maintain a rolling 12 month/annual calendar of all events in the buildings.
• Collaborate with PX and the engagement committee to plan monthly events—such as wellness fairs, seasonal celebrations, DEI activities, and training sessions—ensuring inclusive scheduling across all shifts.

25%

• Develop communication decks with building and HQ updates for building wide communication.
• Assign tasks to committee members or department representatives.
• Event communication:
  Define roles, responsibilities, and assignments for each event, including ordering items, managing setup and pickup logistics, planning communications, and executing the event. Specify expectations and timelines clearly. Communicate event details through multiple channels. Conduct follow‑ups to ensure accountability.
• Collect feedback on events to inform future adjustments.
• Function as the main point of contact for internal updates, announcements, and leadership messages.
• Serve as a central resource for gathering, publishing, and establishing regular building communication.
• Compile and organize information required for town halls, using a “you spoke we listened” approach to report progress related to roundtable, butterfly, and Pulse Survey feedback.
• Adjust communications based on shift schedules and language requirements.

25%

• Facilitate committee meetings, establish annual goals, monitor progress, and promote cross‑functional collaboration.
• Provide support across both shifts and maintain availability for early mornings, evenings, and occasional weekend events (typically 1–2 weekends per month and select off‑hours).
• Consolidate safety, pulse feedback, retention, open roles, and headcount data into a unified reporting dashboard.
• Monitor participation in round tables and events, consolidate feedback and impact metrics, and present insights to leadership to drive continuous improvement.
• Develop attendance tracking tools.

25%

• Organize monthly and quarterly recognition events, including Employee of the Month, awards, service anniversaries, and birthdays.
• Coordinate all site visits, including tours, travel arrangements, and…