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Teller, Customer Service​/HelpDesk

Job in Mooresville, Iredell County, North Carolina, 28115, USA
Listing for: Piedmont Advantage Credit Union
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Bank Customer Service
  • Finance & Banking
    Bank Customer Service
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Piedmont Advantage is seeking a Teller with a servant's heart and passion for making a difference to join our Mooresville branch team. The Teller will work in cooperation with the front line staff to assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments.

Essential Functions & Responsibilities
  • Receives and processes member financial transactions, including deposits, withdrawals and loan payments; sells money orders and traveller's checks to members; transfers amounts from member accounts as directed.
  • Post transactions to member accounts and maintain member records.
  • Balances cash drawer and daily transactions.
  • Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service.
  • Other duties as assigned.
  • Performs a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone.
Education, training, experience
  • One month to twelve months of similar or related experience.
  • Holds a high school education or GED.
  • A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature.
  • Desk work may involve motivating or influencing others.
  • Provides prompt, accurate, courteous, friendly, timely and professional service to all members.
  • Maintains a professional work environment and businesslike appearance.
Physical Requirements
  • Regularly required to sit, stand, talk, see and hear.
  • Required to possess dexterity to operate standard office equipment.
  • Occasionally required to lift 20 pounds or more.
Equipment required for this position
  • Standard office space and equipment
  • Standard PC equipment and printers
  • Telephone and/or headset
Benefits
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • 401(k) Plan with a competitive Employer Match
  • Credit Union Paid Life Insurance (of two times your annual salary)
  • Long & Short Term Disability Insurance
  • Flexible Spending Accounts
  • Health Savings Accounts (HSA)
  • Paid Time Off
  • 10 Holidays throughout the year
  • PACU Day
  • Community Volunteer Opportunity

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

ONLY THE MOST QUALIFIED CANDIDATES WILL BE INTERVIEWED.

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