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Customer Service Rep Bilingual HelpDesk/Support Customer Success Mgr./ CSM

Hybrid CX Specialist: Wholesale & Orders

Job in Mooresville, Iredell County, North Carolina, 28115, USA
Listing for: Joma Jewellery Ltd
Full Time position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 33000 - 37000 USD Yearly USD 33000.00 37000.00 YEAR
Job Description & How to Apply Below
A family-run jewellery company in Mooresville is seeking a Customer Experience Representative to provide excellent service to customers. This role involves responding to inquiries via phone and email, processing orders accurately, and supporting wholesale accounts. The ideal candidate will have previous customer service experience, strong communication skills, and proficiency in Microsoft Excel. The position offers a salary between $33,000 and $37,000, along with various benefits and opportunities for growth.
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