Certified Medical Assistant - Heart & Vascular

At Duke Health, we’re driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Lake Norman Hospital

Pursue your passion for caring with Duke Health Lake Norman Hospital in Mooresville, North Carolina. The smallest of the four Duke Health hospitals at 123‑beds, it offers a comprehensive range of medical services, including 24‑hour emergency care, cardiology, orthopedics, women’s services, and surgical specialties.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina’s Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000+ registered nurses
• Quality of Life:
  Living in the Triangle!
• Relocation Assistance (based on eligibility)

$7,500 Commitment Bonus if eligible

The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Clinical responsibilities: The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures. Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory test in the clinic/office, taking electrocardiograms, removing sutures/staples, changing sterile and non‑sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record.

Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high‑level disinfection and sterilization of medical instruments, telephoning prescriptions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed. Performs other clinical functions as delegated and supervised by the physician.

Administrative responsibilities: The CMA greets patients, answers telephones, schedules appointments to include arrival appointments in Maestro Care, checks out patients, and schedules referrals; arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out insurance forms, handles billing, bookkeeping to include receiving copays and collections on account balances; correspondence, and ordering clinical and clerical supplies and forms.

Performs other administrative duties as directed. May be requested to serve as a liaison for clinic activities such as Joint Commission and falls assessment and/or participate in clinic committees.

• Good customer service skills.
• Ability to understand and follow oral and written instructions, generally acquired through a high school education and medical assistant programming.
• Heavy lifting and ability to transport stretcher and wheelchair patients may be required.
• Working knowledge of sterile techniques and special procedures applicable to the work performed.
• Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
• Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting.
• Working knowledge of infection control procedures and safety precautions.
• Age specific competencies.
• Daily clinic preparation process: registration, scheduling, charge posting, order entry.
• Ability to…