Learning Consultant - Technology

Learning Consultant - Technology

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The primary purpose of this role is to understand the enterprise learning strategy and support the development of the learning culture, strategy, and learning programs for Lowe's Technology associates. The role helps to develop and integrate technical learning programs for associates to achieve strategic business goals and operational objectives, ensuring operations and deliverables meet or exceed organizational objectives and integrate with other HR functions as appropriate.

This role is responsible for conducting training needs analysis, creating blended learning solutions, coordinating and managing projects, consulting with business leaders on learning solutions, and implementing measures to ensure effectiveness. To accomplish this, the Learning Consultant must have knowledge of Lowe's leadership principles/core behaviors, business policies, strategies, and operational environment.

• Support the delivery of learning strategies and programs under the Lowe’s University Tech Institute. Lead projects and programs and ensure timely completion of assigned responsibilities within established constraints.
• Conduct needs assessment for training and staff development to enhance the effectiveness of managers’ and associates’ performance in achieving the goals and objectives of the company.
• Gather and analyze quantitative and qualitative data to monitor the effectiveness of a portfolio of learning solutions and/or programs.
• Engage leaders as teachers and build strong, collaborative working relationships with HR Business Partners (HRBPs), business leaders, team members, vendors and other key stakeholders.
• Coordinate and direct multiple projects or programs, identifying interdependencies within and across programs.
• Establish and maintain strong customer relationships externally as well as internally with executive sponsors and assigned audiences and their leaders to make effective business decisions.
• Translate program needs into an actionable plan that is repeatable, scalable, and balances quality of learning experience, available capabilities, capacity, and operational costs.
• Consult and provide advice on the learning development process for successful delivery of the learning solution, program, and/or initiative.
• Support a collaborative learning culture that engages associates and leaders as partners in building the organizational skill base.
• Establish measurement strategy to ensure learning solutions directly support and can drive positive impacts on business metrics.
• Lead project teams by:
  • Providing clear expectations and timely performance and development feedback.
  • Inspiring productivity by establishing a clear vision, maintaining two-way communication, and distributing the workload to project team members in an organized manner.
  • Establishing clear objectives and a sense of ownership among project team members and carefully monitoring progress and results.
• As required, design, develop, and implement blended learning solutions that address root cause issues to drive business performance.
• As required, may serve as a facilitator using approved facilitator resources or coordinate internal and external facilitators.

• Bachelor’s degree in Education, Instructional Design, Organizational Development, Human Resources, Learning, Leadership, Business or related field or equivalent years of experience in lieu of education requirement, if applicable.
• 4 Years of Experience in learning delivery and/or instructional design; preferably for a large multi-state and/or global company.

• Master’s degree in Education, Instructional Design, Organizational Development, Human Resources, Industrial-Organizational Psychology, MBA or related field.
• 4 Years of progressive experience in one or more specialty functions of Human Resources, with a significant portion focused on talent management (e.g., talent acquisition, employee and/or leadership development, instructional design, training, performance management).
• 4 Years of experience successfully managing…