Flex​/Utility Security Officers

3 weeks ago Be among the first 25 applicants

Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce. We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more.

Employees are provided with the tools and knowledge they need to be successful and receive hands‑on management support. Recent national awards include Outstanding Contract Security Company in 2022 & 2023 and INC’s America’s Fastest Growing Private Companies list. Sunstates Security’s mission and vision focus on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities with our proactive security partnership.

Position: FLEX / Utility Security Officer
Location: Mooresville, NC
Starting Pay: $20.00/hour — Weekly Pay

Hiring Immediately

This position requires OPEN AVAILABILITY for ALL SHIFTS and ALL DAYS
.

The Unarmed Utility Officer is an on‑call position responsible for covering posts as needed due to call‑offs, staffing shortages, or client‑requested additional coverage. Candidates must have open availability and be able to quickly adapt to different sites and responsibilities.

• Maintain detailed notes and knowledge of all trained sites to ensure seamless coverage when filling in.
• Work independently with minimal supervision.
• Accurately track hours worked and submit timesheets to the Operations Manager by 10:00 AM each Friday.

• Report to work whether called in or scheduled in advance; arrive on time and complete assigned shifts (including overtime if needed).
• Refusal to accept assignments may result in reduced weekly hours or removal from the Flex Officer Program.
• Maintain a neat, professional appearance in a clean and complete uniform.
• No smoking on assigned posts.
• Provide professional, friendly customer service at all times.
• Communicate clearly (verbal and written) and handle both routine and crisis situations effectively.
• Follow and enforce all post orders, client, and company policies.
• Promptly report all site concerns to management.

• Clean driving record required for driving posts.
• Preferred: 1+ year of experience in security, law enforcement, or military (manager discretion).
• Basic computer and cell phone literacy.
• Strong verbal and written communication skills.
• Demonstrated ability to provide excellent customer service.
• Sound judgment and decision‑making skills.
• Open availability is a must.

High School diploma or equivalent.

• Affordable Care Act compliant Medical Benefits Program
• Dental Insurance Program
• Free Life Insurance
• Disability Insurance
• Paid Time Off & Bereavement Leave
• Paid Holidays
• Direct Deposit or Pay Cards
• Employee Incentives
• Referral Bonuses
• Employee of the Month Award
• Education Reimbursement ky>
• Service Awards
• Employee Involvement Initiatives
• Management Mentoring and Support
• Career Advancement
• 401K program

Benefits:
Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Short Term Disability, 401K/403b Plan, Educational Assistance.

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans!