Patient Access Representative | 28th Ave Clinic

Position: Patient Access Representative | 28th Ave Clinic | 32 hrs/wk
# Careers With Purpose Patient Access Representative | 28th Ave Clinic | 32 hrs/wk page is loaded## Patient Access Representative | 28th Ave Clinic | 32 hrs/wk locations:
MN, Moorheadtime type:
Full time posted on:
Posted Todayjob requisition :
R-0245454
** Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
*
* Work Shift:

8 Hours - Day Shifts (United States of America)
Scheduled Weekly

Hours:

32

Salary Range: $16.25 - $23.00
** Union Position:
** No
* * Department Details
** Adult Behavioral Health   Moorhead Clinic  Mon-Thurs 8a-5p, no weekends or holidays  primarily behind the scenes scheduling on phones and doing some patient checkout/follow up scheduling face to face with patients as needed
** Summary
* * Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic.

Apply today to learn more about the opportunities available to grow your career at Sanford.
** Job Description
**** REGISTRATION**- Greet patients & verifies demographics
- Creating, scanning & routing documents or electronic forms
- Inform patients what the document is & capture signatures on necessary paperwork
- Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures
- Collects co-payments, pre-payments, and payments on account balances
- May work through the registration work queue to address and resolve registration errors or denied insurance claims
** SCHEDULING**- Work with nursing team & providers to coordinate & schedule appointments to meet patient’s needs, coordinate provider schedule
- Obtain and coordinate referrals & conduct pre-authorization
- Arrange interpreter services
- Check patients in/out
- Operate multi-line phone
- May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers
** ADDITIONAL DUTIES MAY INCLUDE**- Preparation & coordination of charts
- Organize supporting provider documents
- Initiation & collaboration of patient financial assistance
- Track patient visits & health information management on patient accounts
- Compile, distribute, administer, and score assessments
- Coordination of Telemed appointments
- Reminder calls for appointments
- Hospital admission
- Office duties, such as make copies or send faxes
** Qualifications
* * High school diploma or equivalent preferred. Post-secondary education helpful.
One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired.
May require BLS for certain locations and/or settings.
** Sanford is an EEO/AA Employer M/F/Disability/Vet.
**** If you are an individual with a disability and would like to request an accommodation for help with your online application, please call or send an email to talent.*
* #J-18808-Ljbffr