Forklift Service Technician

Job Title:
Forklift Service Technician
Job Description

The Forklift Service Technician plays a key role on a growing service team, diagnosing, maintaining, and repairing forklifts and other material handling equipment. This position works both in the shop and at customer locations, with a strong focus on preventative maintenance and efficient, high-quality repair work.

• Perform routine preventative maintenance and inspections on forklifts and material handling equipment, with approximately 60% of the role focused on scheduled service.

• Carry out critical maintenance and repair work on forklifts and related equipment, representing about 40% of the role.

• Diagnose and troubleshoot mechanical, electrical, hydraulic, and pneumatic issues using tablet-based diagnostic software.

• Complete mechanical, hydraulic, pneumatic, and other equipment repairs in accordance with established procedures and safety standards.

• Safely jack up forklifts, chain masts, and follow proper repair and safety protocols at all times.

• Travel to customer locations throughout the service territory to perform maintenance, troubleshooting, and repair services in the field.

• Work primarily out of a service truck when on client sites, ensuring tools, parts, and equipment are organized and ready for use.

• Use hand tools and other appropriate equipment to perform repairs, assembly, and service tasks accurately and efficiently.

• Complete work orders, service documentation, and timesheets electronically through a tablet, ensuring accurate and timely records of all work performed.

• Communicate clearly with internal team members and customers regarding equipment status, repair needs, and recommended preventative maintenance.

• Previous mechanical experience in a related field such as forklifts, automotive, diesel, heavy equipment, agricultural, or industrial maintenance.

• Strong troubleshooting and problem-solving skills for mechanical, electrical, hydraulic, and pneumatic systems.

• Experience with hydraulics, including diagnosis and repair, is preferred.

• Ability to perform diesel repair, forklift service, and general mechanical repair and assembly tasks.

• Proficiency in using hand tools and basic service equipment safely and effectively.

• Capability to perform preventative maintenance and inspections on material handling equipment.

• Comfort with tablet-based diagnostic software and electronic documentation for work orders and timesheets.

• Valid, insurable drivers license and ability to pass a motor vehicle record check.

• Ability to pass a pre-employment drug test and background check.

• Physical ability to safely jack up forklifts, chain masts, and work on equipment in shop and field environments.

• Experience in field service work, traveling to customer locations to perform maintenance and repairs.

• Prior exposure to electrical systems on industrial or material handling equipment.

• Familiarity with pneumatics and hydraulic systems used in forklifts and similar machinery.

• Ownership of basic mechanical tools is preferred and supports faster, more efficient service work.

• Comfort working independently with a high degree of responsibility and autonomy.

• Ability to adapt to a mix of shop-based and field-based work environments.

This opportunity offers a laid-back, supportive work environment with a high degree of independence and freedom in how you manage your day. You can expect a stable schedule of around 40 hours per week, limited overnight travel, and annual performance reviews that provide clear opportunities for pay increases. Yearly stipends add to the overall rewards package, and the culture emphasizes trust, autonomy, and a balanced approach to work and life.

The role…