Retail Store Manager

Retail Store Manager

Join to apply for the Retail Store Manager role at Barnes & Noble College.

Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a unique retail environment focused on delivering essential educational content, tools, and merchandise within a dynamic campus retail environment. Our teams interact directly with customers—including students, faculty, administration, alumni, and the general public—to provide outstanding customer service in selling or renting books, general merchandise, and an array of academic products and services.

Barnes & Noble College is seeking a customer‑focused, sales‑driven leader to work as a Store Manager in our bookstore. The Store Manager will lead daily operations, build and maintain positive relationships with the campus community, supervise employees and departments, and deliver measurable results for the store and the school. Driving sales, leadership, customer service, team building, and problem solving are essential skills that will be used on a daily basis.

As a Store Manager you are the store’s leader and are accountable for all aspects of the store—financial results, operations, merchandising, talent acquisition, customer service, and campus relations. You will build and maintain positive relationships with the campus community and your Corporate Office partners to create the finest and most profitable bookstore for the school campus community we serve. You will be a people manager and have direct involvement with training, directing, and counseling our team to create customer experiences that enhance bookstore loyalty and deliver measurable results.

A Store Manager must be knowledgeable of and a resource for all departments, model exceptional customer service, drive sales, and be a skillful problem solver.

• Execute developed business strategies and identify opportunities to drive sales, increase customer satisfaction, and expand store traffic.
• Strong delegation, follow‑up, and management skills to maintain outstanding visual merchandising standards, ensure availability of merchandise, maintain appropriate inventories, and complete projects in a deadline‑driven industry.
• Ensure high levels of customer satisfaction and sales through effective scheduling, talent acquisition, training, and development of store team members.
• Ability to identify creative solutions, learn independently, embrace change, and act as a change agent.
• Analyze sales figures, interpret trends, and forecast future sales to manage all controllable costs and keep operations profitable.
• Ensure standards for quality, customer service, and health and safety are met by providing a safe and clean store environment and implementing loss prevention measures.

• Frequent movement within the store to access various departments, areas, and/or products.
• Ability to remain in a stationary position for extended periods.
• Frequent lifting.
• Occasional reaching, stooping, kneeling, crouching, and climbing ladders.

Pay:
Store Manager pay range $26.50 - $35.50/hour.

Supplemental Pay:
Eligible to participate in an annual bonus program. Target bonus is 15% of base salary. Payout eligibility and amount is based on meeting stated objectives updated each year.

• Pay‑Soon:
  Daily Pay earned wage access is available to all store employees.
• Medical, Dental, and Vision Insurance
• Life Insurance
• Short‑term and Long‑term disability
• Eligibility to participate in a 401(k) (after the completion of 1000 hours worked in a 12‑month period)
• Paid Time Off (Vacation, Sick and Flex Days)
• Commuter Benefits
• Employee Assistance Program
• Employee Discount

Eligibility for each plan may include a waiting period and may require the employee to enroll during a stated eligibility period.

Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The…