Shop Assistant - Shortbread Shop

About The Role

We have an exciting opportunity to join our Shortbread Shop team as a Shop Assistant. This role is the face of the Walker's Brand, welcoming customers in to our stores to purchase 'Scotland at its Finest'.

This is a part time permanent position, ideal for an individual who has experience in a similar role or looking for their first step into retail, with a passion for delivering high quality customer service.

Working Saturdays in the Shortbread Shop, 9am-3pm, until 19th December 2026.

From 9th January 2027, working Saturdays in High Street Shop, 9am-5pm, on a lone-working basis until 1st May 2027.

After this, the role returns to the Shortbread Shop.

Minimum 6 hours per week available.

DUTIES AND RESPONSIBILITIES

• Serving customers in a polite and friendly manner
• Maintain stock of products and arrange displays
• Compile orders for customers and colleagues where applicable
• Maintain high standards of the premises, including the store and office
• Money handling
• Maintain high standard of cleaning the store

SKILLS / EXPERIENCE

• Excellent customer service skills
• Strong communication skills
• Team player
• Proactive attitude
• Numeracy skills

• 25% employee discount when purchasing our product from our own shops
• Pay National Living Wage to all ages (16+ years) which increases with training levels achieved
• Auto-enrolment into our pension scheme after 3 months
• Life Assurance
• Generous holiday allowance which increases with length of service
• Healthcare and Well-being benefits
• Overtime rates depending on hours worked
• Long Service Awards
• Family/Maternity/Paternity leave

Our people have always been at the heart of everything we do, and without them, we couldn't be Scotland at it's finest. Proving good, reliable employment to our local community has been at the core of Walker's values sine the very beginning. We are committed to Equal Opportunities for all, proudly a Disability Confident and Young Person's Guarantee employer. We can't wait to have you as part of our team.