Auto Service Advisor – Customer Care & Growth Path

Do you have a passion for customer service and an interest in the motor industry?

We are looking for a customer-focused and organised Service Advisor to join our team at Toyota Morecambe. In this role, you'll be the key link between our customers and our workshop, ensuring top-quality service from start to finish. This is a full time role and typically you will be expected to work Monday to Friday and alternative Saturday's on a rota basis.

• Greeting customers and handling service bookings efficiently.
• Advising customers on necessary repairs, services and estimated costs. Promoting the sale of genuine parts and accessories whenever possible.
• Keeping customers informed on their vehicle's progress and any additional work required.
• Liaising with Technicians to ensure smooth workflow in the service department.
• Processing invoices and payments accurately.
• Delivering an exceptional customer experience to maintain high satisfaction and retention.

• A competitive basic salary of up to £28,090.45 per annum (dependant on experience), concluding to £36,890.45 per annum including OTE.
• Ongoing training both with our manufacturer and in-house, and careers development opportunities.
• A friendly and supportive working environment.
• 30 days of holiday (inclusive of bank holidays) which increases with service along with various other benefits, including a contributory workplace pension scheme.

If you think you've got what it takes and would like to join our progressive motor group as a Service Advisor please click Apply now.

No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.