Biomedical Equipment Technician - Morehead , North Carolina

Biomedical Equipment Technician - Morehead City, North Carolina

Biomedical Equipment Technician - Morehead City, North Carolina & Travel within South Zone

This position supports the Multi-Vendor Biomedical business with our clients. This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, and service Biomedical Equipment at customer sites.

Your role:

• Perform preventative maintenance and service repair on equipment utilizing the service manual, OJT, OEM or 3rd Party training.
• Identifying and resolving customer issues, providing the customer with the appropriate communication and involving appropriate site service personnel.
• Maintaining customer satisfaction is the primary goal. Therefore, the BMET must demonstrate ownership in difficult circumstances and show a sense of urgency about delivering results, ability to establish the priorities of the moment by assessing the priorities communicated by the Site Manager, the Site Team or the customer.
• Independently complete PMs, FCOs, installations, and all related tasks and independently diagnose, resolve electronic, network, and mechanical problems, and resolve customer issues.
• Travel up to 50% to Accounts located throughout the South Zone.

You’re the right fit if:

• 2+ years of experience servicing medical equipment; general biomedical, patient monitoring, blood pressure monitors, defibrillators, or infusion pump experience highly preferred.
• Associate’s degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
• Your skills include working knowledge of electronic circuit boards, schematics, processors and computer hardware including applications, programming, and systems functionality. Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment is also required.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
• You must be able to work flexible hours (based on business needs to include overtime, weekends, and on-call rotations) and safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment.
• You must be able to travel, by car and airplane, up to 50% of the time to Accounts located within the South Zone.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a Field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Philips Transparency Details

The hourly pay range for this position in North Carolina is $24.88 to $39.81, plus overtime eligible.

This role also includes on-call pay, training, and advancement opportunities. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

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