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Customer Service Rep
Job in
Morehead, Rowan County, Kentucky, 40351, USA
Listed on 2025-12-31
Listing for:
Lincare
Full Time
position Listed on 2025-12-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
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This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.
Job Functions- Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
- Assess customer need for additional products/services
- Assess customer compliance with physician orders
- Answers questions and provides customer education regarding products/services
- Documents calls in computerized record keeping system
- Enter customer orders in computerized system
- Verify and update demographic information such as address and telephone number in computerized records
- Entry level
- Full-time
- Other
- Hospitals and Health Care
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