Quality Management System; QMS) Coordinator

At the interface of design, engineering and supply logistics, REHAU Automotive and SRG Global combine to form RESRG - a leading global supplier of coated exterior systems and components. With a combined track record of over 160 years across four continents and 22 production sites, RESRG's 10,000 skilled team members manufacture the latest exterior systems and components for the world's leading automotive manufacturers.

RESRG Automotive is seeking you to join our team as a QMS Coordinator in our Morehead, Kentucky facility!

The QMS Coordinator is responsible for supporting supplier quality performance, quality system administration, and documentation control within the RESRG Automotive Morehead facility. This role administers key supplier quality processes, including Supplier Corrective Action Requests (SCARs), Return Material Authorizations (RMAs), supplier PPAP approval and validation, and quality records maintenance. The position works closely with Suppliers, Purchasing, Engineering, Operations, Receiving, Warehouse, and Quality teams to ensure supplier concerns are contained, documented, resolved, and monitored for effectiveness while supporting compliance with customer requirements, IATF 16949 expectations, and internal quality standards.

• Administer and maintain the Supplier Corrective Action Request (SCAR) process.
• Issue SCARs to suppliers in response to quality concerns, non-conforming material, customer complaints, and supplier performance issues.
• Review supplier containment actions, root cause analyses, and corrective action plans for effectiveness and compliance.
• Monitor SCAR response timelines and ensure timely closure of corrective actions.
• Coordinate with Purchasing, Engineering, Operations, and Supplier Quality teams to address recurring supplier quality issues.
• Track and report SCAR performance metrics, including response time, closure rates, and repeat concerns.
• Escalate overdue or ineffective supplier corrective actions to management and supplier leadership as appropriate.
• Verify effectiveness of implemented corrective actions through follow-up audits, inspections, and performance monitoring.

• Approve and validate supplier PPAP submissions to ensure compliance with customer, engineering, and quality requirements.

• Manage the Return Material Authorization (RMA) process for non-conforming supplier material.
• Coordinate identification, containment, disposition, and return of defective supplier components.
• Work closely with Receiving, Production, Warehouse, Purchasing, and Suppliers to facilitate RMA activities.
• Ensure proper documentation of rejected material, including defect descriptions, quantities, photographs, and supporting quality data.
• Track RMA status from initiation through supplier resolution and material disposition.
• Maintain records related to supplier returns, credits, replacements, and corrective actions.
• Analyze RMA trends to identify recurring supplier quality issues and opportunities for improvement.
• Prepare reports on supplier returns, warranty returns, and associated cost impacts.

• Support recovery efforts related to supplier-caused defects, sorting activities, premium freight, and production disruptions.

• High School Diploma required. Associate degree in Quality, Manufacturing, Industrial Technology, Business, or related field preferred.
• Experience administering quality documentation, corrective actions, supplier concerns, non-conforming material, or quality records required.
• Strong attention to detail, organization, follow-up, communication skills, and ability to work cross-functionally with Suppliers,…