Hyundai Automotive Parts Advisor

Description

The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 8 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands.

We pride ourselves in having a great work environment that translates to a great customer service experience.

The Parts Advisor is responsible for accurately and efficiently specifying and filling correct parts for technicians, retail, and wholesale customers, while providing an exceptional customer experience.

• Handles orders and requests for information efficiently via telephone and over-the-counter customers by understanding the manufacturer’s parts system and ordering procedures.
• Responsible for accurately specifying and identifying parts needed to meet customer requirements, to ensure that number of parts returns due to errors are minimal.
• Promotes the sale of appropriate parts and accessories by accurately identifying the customer’s needs and promoting the benefits of using genuine parts.
• Maintains accurate sales and inventory records of all invoiced items. Accurately costs out parts and accessories on counter tickets and repair orders.
• Generates goodwill by greeting and serving every customer anywhere on dealership property courteously and promptly.

• Excellent communication and organization skills.
• Must be able to read, interpret and transcribe data in order to maintain accurate records.
• Previous parts advisor experience in an automotive dealership, preferred
• Understanding of basic automotive components and systems
• Acceptable driving record and a valid driver's license in your state of residence