Learning Management System Technician - Computer Training Officer
Job in
Moreno Valley, Riverside County, California, 92551, USA
Listed on 2025-12-27
Listing for:
County of Riverside in
Apprenticeship/Internship
position Listed on 2025-12-27
Job specializations:
-
IT/Tech
Digital Media / Production, IT Support, Technical Writer, Technical Support
Job Description & How to Apply Below
Learning Management System Technician – Computer Based Training Officer (Finance)
Riverside University Health System
Information Services Department – Agency Education
The County of Riverside’s Agency Education/Information Services Division at Riverside University Health System’s Medical Center seeks a Computer Based Training Officer to join our team in Moreno Valley.
This position will be responsible for planning, designing, developing, and authoring computer-based training programs, along with web‑based trainings and videos, and providing support to staff in computer-based training usage.
Preferred Qualifications- Experience with file transfer programs and SCORM file programs
- Experience creating and managing online learning modules
- Experience with Adobe Captivate
- Experience with Adobe Creative Cloud Suite
- Basic Graphic Design Skills and knowledge & experience pertaining to Photoshop, Illustrator, Adobe Suite, etc.
- Experience with Power Point
- Experience with Microsoft Office
- Experience with Moodle, Health Stream or other Learning Management Systems
- Having experience and technical knowledge in videography/photography (including filming and video content creation)
- Familiarity with camera operation, lighting, and video editing is very beneficial for multimedia projects
Monday through Thursday – Day Shift – 4:10 to 6:30 am to 5:00 pm (Remote work is not an option).
Responsibilities- Administer LMS platforms, including Moodle and Health Stream.
- Create and manage user accounts for multiple departments, organize and update content, and track progress of current education modules.
- Design, develop, and deploy courses using Adobe Captivate (Classic and current versions), PowerPoint, and iSpring Learning tools.
- Ensure course materials are consistent, intuitive, and aligned with the department’s instructional guidelines.
- Demonstrate familiarity with cPanel for content/server administration.
- NAVIGATE and troubleshoot effectively within a Windows OS environment.
- Adapt to an ever‑changing environment, handling multiple projects and strict deadlines efficiently.
- Organize priorities and resources to deliver high‑quality training modules within specified timelines.
- Collaborate and communicate effectively with internal teams, stakeholders, and external vendors.
- Provide excellent customer support, including prompt issue resolution and technical assistance.
- Maintain a systematic approach to course deployment, updates, and user inquiries.
- Work closely with Subject Matter Experts (SMEs) and departmental leaders to ensure training accuracy, relevancy, and best practices.
- Generate accurate reports on training progress and metrics.
- Present data and findings to stakeholders, offering clear explanations and recommendations.
- Having experience and technical knowledge in videography (including filming and video content creation).
- Familiarity with camera operation, lighting, and video editing is very beneficial for multimedia projects.
- Plans, develops and coordinates Computer Based Training programs and other computer‑related training needs for the Department utilizing LMS software and content development software.
- Consults with supervisory and management staff to interpret subject matter and develop course content.
- Edits and modifies program materials according to specific legislative changes or other necessary requirements; develops instructions and screen dynamics; creates appropriate graphics to reinforce content.
- Receive, log, and route user calls for assistance or repair; monitor trouble call/resolution information; follow up on and report aged calls to ensure a timely response.
- Inform and train users in a web browser and software operation; analyze and make recommendations on response time, training design, user support needs, or customer satisfaction.
- Prepare training, support, technical documentation, and procedures for educational and staff development.
- Manage and support…
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