Library - Branch Manager ; Mall

Description
The Branch Manager I oversees the day-to-day operations of the Moreno Valley Public Library’s Mall location under the direction of library leadership. This role supports the mission, vision, and values of Library Systems & Services by providing strong leadership, supporting staff, and maintaining a dedicated focus on exceptional patron service.

Description
The Branch Manager I oversees the day-to-day operations of the Moreno Valley Public Library’s Mall location under the direction of library leadership. This role supports the mission, vision, and values of Library Systems & Services by providing strong leadership, supporting staff, and maintaining a dedicated focus on exceptional patron service.
The Branch Manager I ensures that library operations run smoothly, efficiently, and in alignment with organizational standards. This position provides hands-on leadership to library staff and helps create a welcoming, community-focused environment for Lakeshore Village patrons.

• Employment Type:
  
  Full-time, non-exempt, hourly
• Work Location:
  
  Moreno Valley, CA (Mall location)
• Hours per Week: 40
• Hourly Rate: $30.00
• Work Arrangement:
  Onsite; this position is not eligible for remote work.

• Oversee the day-to-day operations of the Mall location, ensuring consistent, high-quality library services.
• Lead, supervise, and support library staff, including coordinating schedules, communicating expectations, providing coaching, and monitoring performance.
• Facilitate regular staff meetings to promote communication, collaboration, and alignment with library priorities.
• Coordinate library programming and outreach activities that respond to the needs and interests of the Moreno Valley community.
• Propose and prioritize programming and outreach initiatives for approval by library leadership.
• Develop and communicate programming and outreach schedules to staff, patrons, and community partners.
• Coordinate library promotional efforts, including flyers, calendars, social media content, and website updates, in collaboration with appropriate teams.
• Represent the library in the community and build positive relationships with local organizations, schools, and community partners.
• Provide direct patron service and support staff in resolving patron concerns and applying library policies consistently.
• Identify and implement strategies to improve library operations and expand service opportunities.
• Collaborate with staff and stakeholders to set goals, solve problems, and make decisions that enhance library services.
• Use sound judgment to assess the importance, urgency, and risk of situations, escalating concerns to library leadership as appropriate.
• Support the planning, implementation, and evaluation of library goals and strategic initiatives.
• Ensure compliance with organizational policies and requirements related to patron privacy and the proper handling of patron records.
• Perform other duties as assigned.

• Bachelor’s degree (BA/BS) required;
  Master of Library and Information Science (MLIS) or equivalent degree strongly preferred.
• Minimum of three (3) years of supervisory experience, preferably in a library or related public service environment.
• Minimum of three (3) years of progressively responsible experience in library management and/or administration, or an equivalent combination of education and experience.
• Ability to speak, write, and listen in a clear, concise, and professional manner.
• Ability to communicate professionally in Spanish is a plus.
• Proficiency in using appropriate tools and techniques for effective communication.
• Strong organizational skills and the ability to manage multiple priorities.
• Flexibility and adaptability in a changing work environment while maintaining a high level of…