Shift leader, Restaurant​/Food Service

Description

The Shift Leader is responsible for the restaurant's overall operations during his or her shift, ensuring company standards, controlling costs, supervising staff, and delivering excellent guest service.

• Ensure that all company standards are met and company policies and procedures are followed.
• Control costs and maintain acceptable cash variances.
• Communicate clearly with employees, supervising them effectively to ensure assignments are completed properly.
• Inventory supplies and reorder items as needed.
• Adjust the Par Prep Sheet so that fresh product is continually available to serve guests.
• Observe and guide crew members as they perform assignments, reallocate labor, and coordinate overall operations.
• Ensure guests are served quickly and efficiently; solicit feedback and resolve complaints.
• Maintain a friendly, enthusiastic attitude and exhibit caring behavior toward guests and employees.

• Basic computer skills for administrative duties.
• Ability to learn in a fast‑paced environment.
• Reliable transportation.
• Professional appearance and positive attitude at all times.
• Physical ability to stand up to 8 hours during a shift, lift up to 50 pounds, and perform motions such as pushing, pulling, stretching, and continuous use of fingers and wrists.

• Entry level

• Full‑time

• Management and Manufacturing

• Hospitality